Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Knightmauler
Verified Purchase:Yes
My unit had more options, held more water, but since they only last 5 months I suppose I can live with it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Linda 46 19
Verified Purchase:Yes
Was so sad about my Kerig going out. Got my new one so fast. Happy again
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Descaled
Verified Purchase:Yes
This replacement unit is my second one to have the same problem. The descale light continues to flash after properly descaling the unit. After 2 unit replacements there seems to be an issue with this model. Is there an alternative model? Please advise.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Carolelovescoffee
Verified Purchase:Yes
There’s nothing better than a fresh, just-brewed cup of coffee. Whenever you want one. Instantly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sams Tiffin
Verified Purchase:Yes
I purchased my Keurig K- Supreme Plus appox. 11 months ago. Contacted Keurig, the representative had me preform several test and advise me to send several photos of my K- Supreme Plus and then they would do a warranty replacement. They made this process very easy to complete.
I followed her instructions and received my replacement in about a week....Thank you Keurig!
I own 3 Keurig single serve coffee makers.
I followed her instructions and received my replacement in about a week....Thank you Keurig!
I own 3 Keurig single serve coffee makers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Singh
Verified Purchase:Yes
I love this brewer. Mornings are so much happier with this machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Quiet and no preheating but makes a huge mess
on January 14, 2023
Posted by: Hermosamom421
Just upgraded from my larger Keurig. Love that is is quieter and does not require preheating but it makes a huge mess when brewing. I prefer to brew my own coffee using the Keurig reusable cup but it ends up all over the counter if the cup doesn’t malfunction and leak grounds everywhere.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 19, 2023
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: MevetS
Verified Purchase:Yes
Our original model was just a few days shy of having the 1 year warranty expiring. It decided to smoke instead of make coffee, Then it just stopped working. Fortunately, Keurig sent us this replacement free of charge. We shipped the old one back, I'm assuming for failure analysis purposes.
Written by a customer while visiting keurig.com