I bought this under a year ago and love it. Unfortunately it just quit working, no power, nothing. I had registered my coffee maker & am so glad I did! Good customer service & very easy instructions. It was replaced in 10 days or so. No shipping costs, no returning the broken one. Love it!
My replacement is better than the first one I received but, this just does not make as good a cup as my "2.0" did. Not sure why but coffee just taste different. I feel the K-Supreme Plus needs to tweaked.
We purchased our original up grade in January. Love the features and the ease of use. However we were concerned by the frequency of descaling. We used the Keurig solution to descale three times. The last time the machine smoked and stopped working. We hope the replacement lasts longer.
I am really enjoying this product. I have already recommended it to my friends who couldn’t lift a coffee pot after surgery. Everyone is very happy with this choice.
This is my 3rd machine. The all just stopped working, the two replacements both machines when they brew they smell and taste like burnt plastic. EXTREMELY DISAPPOINTED!! Will never buy another keurig again!