Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Lynn350
Verified Purchase:Yes
My Keurig Supreme stopped working after descaling. I contacted customer service and after a couple of pictures, they replaced my machine right away. They were very helpful and so friendly. I received my new machine quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KayFran
Verified Purchase:Yes
We are in love with our K-Supreme Plus Single Serve Coffee Maker. It's so easy to use and our coffee is delicious. But the BEST part is Keurig's customer service. We received our replacement promptly and our experience was flawless. Customer service was super friendly and caring. We are so happy to have a quality product backed up by best-in-class service. It is a win-win situation.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MA Review
Verified Purchase:Yes
Had Keurig coffee pot that lasted 11 months before going dead. Called Customer Service and they were extremely nice and promptly replaced. However, the replacement lasted under one week. I am going to try calling again but doubtful they will send a 2nd replacement. Very very disappointed as I have been a Keurig customer forever!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jack2
Verified Purchase:Yes
It is the best for bring out the taste of your coffee. I have one all the way back to the first elites. I hope they resolve the descaling issue.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
great customer service for a great coffee maker
on January 6, 2023
Posted by: coffee talk
Verified Purchase:Yes
I love my keurig, and when it didn't perform properly, Keurig's customer service was right on top of things!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AlleyMV
Verified Purchase:Yes
We purchased this coffee maker and when we went through the setup it took hours for it to brew an 8 ounce cup of hot water. It worked but very slowly when w pod was added. It stopped brewing a pod a few weeks ago, we contacted service they were not able to get it going for us and replaced it. The new one arrived, and setup worked immediately and brews much faster. We really appreciate the great service and support.
Written by a customer while visiting keurig.com
Posted by: Cue Ball
Verified Purchase:Yes
I"ve used this product for a month now and I couldn't have made a better choice. It performs beautifully with many options and is very simple to operate.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Viola
Verified Purchase:Yes
I was really surprised to have such an easy time replacing my coffee maker. It was at the very end of the one year date. I called, filled out the email with the information and a week and half later I had a new one! The only reason I’m giving a lower rate on the keurig, is that it was gently used and should of lasted well beyond a year.
I would recommend this to a friend!
Written by a customer while visiting keurig.com