Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Michelie
Verified Purchase:Yes
Keurig is great to honor the warranty but I’ve had 3 coffee makers. This model does not last long. I love the slim style but they need to redo the makings. It malfunctions and we can’t use it at all after about 3 months of use.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Great coffee but can be cantankerous sometimes
on January 2, 2023
Posted by: ccastr
We are long time Keurig users. Purchased this Aug 2022. Coffee is great but using our stored favorites or just telling it we want stronger or hotter coffee can sometimes take a while. Sometimes just one press of the button works. Other times you try this and that and it won't cooperate. Usually when that happens we just unplug and replug the unit to reboot it and then it usually does what we want. Also, the descale notification came on only a few weeks after first using it which we thought was too soon as we use always use filtered water.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: GrannyK49
Verified Purchase:Yes
They replaced my defect coffee maker without any issue.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lady89
Verified Purchase:Yes
The procedure went well, and the replacement was promptly received. Nice surprise that honoring the warranty was no problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Heath909AL
Verified Purchase:Yes
We had this coffee maker for 1 year and 1 week when it died. Since the warranty was only a week out, Keurig honored it and sent us a replacement one fast. Because of that, I will continue to buy Keurig products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: NDP1
Verified Purchase:Yes
The customer service representative that helped me with my warranty replacement was very helpful and pleasant to talk too. I received my replacement coffee maker in 2 days
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Greentree
Verified Purchase:Yes
We purchased this machine several months ago and were very happy with it. Unfortunately there was a problem with it and it stopped working. The replacement process was a breeze and within a few days we received a new machine in the mail - a very good thing as we are an office that loves our coffee!
Written by a customer while visiting keurig.com
Posted by: Lipsvc
Verified Purchase:Yes
Love all my keurigs. My less expensive keurigs last forever. This one went down but keurig replaced immediately no hassle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com