WS EXTREMELY HAPPY WITH THIS UNTIL IT STOPPED WORKIN AFTER ABOUT A MONTH. AFTER REPLACEMENT SENT IT LASTED TWO MONTHS. NOW ON MY THIRD UNIT AND HOPE IT WILL LAST. I REALLY LIKE THE LOOKS AND FEATURES AND THE FACT THAT IT DOSE'NT LEAK AFTER MAKING A CUP.
I bought this coffee maker and love the coffee maker but it splatters coffee everywhere. It makes a huge mess while making any size cup of coffee. Coffee splatters all over kitchen counter.
Stopped working after 2 months. It’s to bad I really liked this coffee maker. Wish I had read the reviews on various sites.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2021
Hi Lizzy, this is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
I got this Kuerig for Christmas and within two months the Kuerig malfunctioned. I called the company because my husband and I LOVE this machine. They assured me that it was a product problem and offered to send us a new machine. THEY DID. We had a new machine on our doorstep within 5 days. We were sooo excited as we love the coffee and the instant brew of coffee. Thank you and I would recommend this company and product to everyone as their customer service is wonderful.
Had to return our original Keurig because of descale msg kept appearing. Customer Service folks really helpful and cordial. Had a new one in less than a week.