Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: why a nickname
Verified Purchase:Yes
Our coffee maker we received for Christmas stopped working completely, wouldn't even turn on. One five minute call to Keurig and we are enjoying great coffee again with a new coffee maker. No hassle, no argument, just honest, old fashioned concern that we had a good experience and were happy. We are.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Looks Great....But that’s all....
on April 16, 2021
Posted by: Nana34120
because of the ability to control temperature ... Nope , i was surprised my 12 oz cup use the highest temperature was the same as the 6 oz at the lowest temperature ....So i pulled out a liquid thermometer ...and test all the different cup sizes and various temp options and the all read roughly the same temp between 160-167...
The highest temp according to Kuerig is supposed to be 189 degrees Fahrenheit ...
That really is a huge difference....
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 20, 2021
Thank you for your review and feedback. The K Supreme Plus has three temperature settings determined by the cup size selected. The in cup temperature on the smallest brew size can start at 160 and go to 172 degrees on the largest cup size.
Written by a customer while visiting keurig.com
Customer Rating
5
The most easiest process I’ve ever experienced
on April 15, 2021
Posted by: Jk74smith
Verified Purchase:Yes
Utterly please and happy with the quality of service I received hands down. Long time customer earned.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Grammy 71
Verified Purchase:Yes
This is my 3rd Keurig coffee maker. I keep updating because of the new features. The pluses, my children get the hand me down. The water carrier is much easier to take off and replace with a nice handle. The other new feature for me is that it doesn’t have to wait to heat up. It can do consecutive cups right away or It turns off saving energy but is quickly ready if do you need a second cup in 30 minutes. Another positive feature is that it has more puncture holes going into the pod to Serve you a better cup of coffee. Lastly, all features you want to pick for your cup of coffee are right on top and easy to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Aviator12
Verified Purchase:Yes
I like the large water reservoir. It takes a little longer to brew a cup of coffee because it has to heat the water while you wait. It does give you a better options for how you would like to tailor your cup of coffee.
My first unit would not power up after 3 months of usage. Service department great and replacement unit arrived quickly.
My first unit would not power up after 3 months of usage. Service department great and replacement unit arrived quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Needs
Verified Purchase:Yes
love it best Keurig mech. I have had ,and I"ve had three
Others still in hat My kids houses
Others still in hat My kids houses
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MH1234
Verified Purchase:Yes
I love the coffee the Keurig machines make.
I had recently purchased one (6 months) and it failed. They tried to trouble shoot over the phone, but it still would not work. They replaced it at no charge, without any hassle. My only beef is it took a week to arrive rather than picking one up at the same retail outlet I bought mine. But it wouldn't have been expected, so still 5 stars.
I had recently purchased one (6 months) and it failed. They tried to trouble shoot over the phone, but it still would not work. They replaced it at no charge, without any hassle. My only beef is it took a week to arrive rather than picking one up at the same retail outlet I bought mine. But it wouldn't have been expected, so still 5 stars.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Machine 2
Verified Purchase:Yes
Unfortunately first machine went out within first year.
Otherwise like oversized reservoir and various strength levels an mug sizes. Will reserve final judgement when this replacement machine makes a year.
Otherwise like oversized reservoir and various strength levels an mug sizes. Will reserve final judgement when this replacement machine makes a year.
I would recommend this to a friend!
Written by a customer while visiting keurig.com