Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: COPS
Verified Purchase:Yes
I bought the k supreme was not satisfied the coffee wasn’t hot enough. The k supreme plus
Brews a much hotter stronger cup of coffee I think the price of the unit is a bit high.
Brews a much hotter stronger cup of coffee I think the price of the unit is a bit high.
Written by a customer while visiting keurig.com
Posted by: Dawn17
Verified Purchase:Yes
Love the new maker & that you don't have to wait for it to warm up anymore!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Polish Girl
Verified Purchase:Yes
My daughter purchased a K-Supreme Plus for me as a Christmas present. I called Keurig and explained a situation that existed due to a scheduled descaling. Unfortunately, the coffee maker kept on indicating that it had to be descaled when that had already been accomplished. After troubleshooting with me, the Keurig representative said that I would be receiving a replacement because I took time to register the appliance. I am happy that I took the time to register my gift and even more happier that it was replaced and I now have a new coffee maker and a warranty on this replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PamCW
Verified Purchase:Yes
Very happy with my new Keurig. Very attractive style with a smaller footprint than the older models. With a new part that pierces the kcup in several places, you get a much more flavorful cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Poorly Produced Product - Do not purchase
on April 16, 2021
Posted by: nat2000
My K-Spreme Plus unit arrived on January 13, 2021 and by February 23rd my unit indicated that it needed to be descaled. I purchased the Keurig descaling solution and followed the Keurig procedures as shown on their website. The descaling process was completed successfully, however, I just received another Descale notification on ,my unit April 12th, which is less than a month and half since the last time. I use filtered water so there is no reason why that should be happening so quickly on a brand new machine. I owned the Classic Keurig unit for over 7 years and I only received one descaling notification since I purchased it. I typically would do it automatically after the suggested 3 month period. We only replaced it because we wanted to try the K-Supreme Plus unit. Trust me, it is not worth it. Don't spend your money on this poorly built product. The brewed coffee does not taste any better and the five spikes spread coffee everywhere throughout the unit and in your coffee cup. Keurig has provided us with a replacement machine but if this does not work then I am requesting a refund and going back to the classic unit. Keurig should spend time testing their products rather than rolling out a bad product.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 20, 2021
Thank you for your review and feedback, Nat. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Joecoffee87
Verified Purchase:Yes
This was a replacement. Machine covered under warranty. Once we got past. The games things went well
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Geo67
Verified Purchase:Yes
We got ours 6 months ago and it is the best coffee we have ever had. Love the big water reservoir. Very easy to operate.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: tctex
Verified Purchase:Yes
I originally had the K2.0 machine. The multi-stream feature is a nice upgrade as is the ability to save presets. I love the larger reservoir with a handle which makes refilling considerably easier. The only downside (& the reason for 4 star instead of 5) is that the platform under the drip catcher is not removable so using a 20oz mug requires making the brew twice in a smaller mug. With the 2.0 I removed the drip catcher and set the machine on the K-Cup holder which gave enough height to set the 20oz mug under it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com