Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: FrayFray
Verified Purchase:Yes
Disappointingly, my seven-month-old Keurig shorted during descaling the Wednesday before Thanksgiving with my family of coffee drinkers due to arrive. This is an issue that needs to be addressed.
However, Keurig customer service quickly and hassle-free arranged for a replacement.
Thank you, Keurig, for being a great company.
However, Keurig customer service quickly and hassle-free arranged for a replacement.
Thank you, Keurig, for being a great company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CEPL
Verified Purchase:Yes
First unit failed before the one year warranty, which is odd for a Keurig as we've used them for many years. Company sent a replacement with no hassles which is odd for vendors in general.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MR Dalso
Verified Purchase:Yes
Was very happy with initial purchase, then disaster, unit failed. Contacted Keurig and after supplying required paper work and info, a replacement unit was promptly delivered. Gave a 5 for initial purchase and prompt replacement of failed unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sundee
Verified Purchase:Yes
Love the replacement! It heats up HOT ... and love the 3 levels of Strong!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PMK1
Verified Purchase:Yes
First, the customer service from Keurig is simply the best!! As to the replacement, it honestly seems to perform better than the original. The coffee brews faster and the stream is fuller than the original.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CJSHAW
Verified Purchase:Yes
I like that you can program for individuals in the family’s tastes. I’m usually not a warranty person but this time I did and Keurig was prompt with the replacement.. But the reason for the replacement was the descale reminder light continued to flash even though I followed the directions to a t. It must be a problem because there were numerous posts of how to correct that. When none worked I called customer service and they said they would send me a new one. Since I just started using the new coffeemaker it remains to be seen if it happens again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love the look and ease of use of theK-Supreme
on December 20, 2022
Posted by: Jpc853
Verified Purchase:Yes
When our original unit had an issue Keurig customer support was so helpful and sent us a new replacement within a week. We will always be a Keruig family!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: May R
Verified Purchase:Yes
There is a reason why I only buy Keurig products. Not only are they the best but they have the best customer service team. Anytime I’ve had a problem they have worked hard to rectify it and if they could not I had a replacement within days. There are not many big name companies out there that back their product up like Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com