Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Vicki Virginia
Verified Purchase:Yes
My 8 month old machine fried itself during a descale process. Frantic that my coffee would not be available I called customer service, explained what had happened and they immediately sent a perfect replacement to me; hassle free. It was still under warranty but they were gracious when other companies are not.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mar75
Verified Purchase:Yes
The customer service we received regarding our replacement Keurig K-Supreme was outstanding! Your return policy and your agents were excellent!
Thank you again for your exceptional service!
Thank you again for your exceptional service!
Sincerely.
Marilyn Davis
Marilyn Davis
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Replaced under warranty.New one will be going back
on December 23, 2022
Posted by: John De
Verified Purchase:Yes
First one intermittently would not work. Just turned off. Needed to open/shut sometimes multiple times to get it to work. Now the new one (less than 1 month), the lights for the presets no longer light up. This one will be going back after the holidays.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Cwolf35
Verified Purchase:Yes
Was very brief at replacing our Keurig coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Perplexed again
Verified Purchase:Yes
Had my 1st one for 5 yrs. Happy.
Next one went kaput after 4 months.
Bought another. Wouldn't properly complete the descaling process. We'll see with this one.
Next one went kaput after 4 months.
Bought another. Wouldn't properly complete the descaling process. We'll see with this one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Gingie coffee girl
Verified Purchase:Yes
This machine was a replacement from mine that broke after four months. I was quite pleased. Keurig company would be so kind as to replace it without any issues they sent me out a new one really quick so far it is working and we hope to report it will continue to work a long time. I gave it an average rating because it had to be replaced. It just stopped working after a steam storm. I’ve always enjoyed this brand of coffee makers, and I hope this souped up model will be just as good.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: NTNJ
Verified Purchase:Yes
Best features: coffee strength and temp settings, range of cup sizes and. If water reservoir w handle. Also makes coffee fast, auto shutoff. Just be sure to descale every few months and follow instructions exactly!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Etxcateyes
Verified Purchase:Yes
Great Keurig Brewer but has flaws that need to be corrected. This is a replacement and Keurig immediately replaces any brewer with problems.
I would recommend this to a friend!
Written by a customer while visiting keurig.com