Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Elaine 7
Verified Purchase:Yes
This is a great coffee maker. I love the settings for strength and temperature. I plan to buy another for our camper.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Return policy was excellent and we received the re
on April 19, 2021
Posted by: Bob no nickname
Verified Purchase:Yes
We bought this for Christmas and really liked it, but it stopped working on Easter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ralhol
Verified Purchase:Yes
Got this as a replacement for one that died on me. I had three that died. Hope this one will last for a good while
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Worst Keurig ever made
on April 19, 2021
Posted by: Stephkras
I have used Keurig brewers for at least 7-10 years now and finally broke down and bought their newest model with the best features. I have had it for about 7 months now and think it is the worst one I have ever used. It spits, it sputters all over the counter tops and nearby cabinets. Sometimes its makes a good full cup of coffee but sometimes it doesn't. The instructions say to descale every 3 months but the descale light lights up every 3 weeks even after repeated use of Keurig descaling solution. Coffee grounds are found at the bottom of every cup. I have to purge the machine using just water after each coffee brew to clear out tons of grounds. I have followed online and in person help each time I have a problem and get it to work for a few days and then it just does its own thing again and I have to take it apart, clean it, and hope that I can get it to work properly. It is a real pain in the neck! My recommendation - choose another brewer or another brand!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 21, 2021
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Dsimon843
Verified Purchase:Yes
Kuerig does not = excellence. Worst coffee maker ever
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Paulmr1
Verified Purchase:Yes
Bought mine in October, it stopped working in April. Contacted Keurig about the warranty, they were so pleasant and easy to deal with. I got my replacement within 2 weeks and am happily enjoying my morning coffee again. Lifelong Keurig buyer now!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: chefjohn
Verified Purchase:Yes
We had four other K-cup brewers, this is just a "BETTER MOUSE TRAP" the coffee is so much richer and the aroma as it makes your coffee is fantastic.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Maggie21
Verified Purchase:Yes
Had to replaced the one I had bought in Oct, 2020. Was replaced with no problem. Did the warranty on the replacement. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com