I called Keurig to get some advice on how I could fix my current Keurig coffee maker. The Keurig rep was very helpful and upon getting all the information on what I had done in an attempt to fix my maker quickly got approval to replace the coffee maker since it was still under warranty. A few days later my new maker arrived. I can now enjoy a cup of coffee on the spur of the moment. Thank you Keurig for a wonderful product.
I didn’t expect a replacement but I’m so happy. I love my new coffee maker. Ever since I saw the new coffee maker I new I had to have one. I was bummed when it quit on me but you guys came through and replaced it and I received my new one in 3 days. That was so fast thanks again!
Apparently this issue of constantly tripping circuit breakers is a widespread issue with this model. Lucky if we get one cup out of it. I’m told earlier models don’t do this. Sorry, this is going back.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 20, 2021
That doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.
I am on my third unit of the Supreme Plus. Now they want me to chose a different model and I have been waiting for 5 days to hear back from someone at the HDQ to call me back.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 21, 2021
Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.