Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Lasted two months!
on April 23, 2021
Posted by: JulieAmes
I bought this for my husband (our 4th Keurig machine) and it lasted two months until the ‘DESCALE’ notice came on. Followed the instructions to descale and the notice went away. Worked for three cups and descale came back on; and now it shuts off in the middle of a brew and leaves a mess on top of the K-cup of water and coffee grounds!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 26, 2021
Hi Julie,
Thank you for your review. We're sorry to hear that your coffee maker is not working as it should. Please call our Customer Care team at 866-901-2739, we will be more than happy to help!
Love that this keurig has a smaller footprint than my last keurig. Love the choice of brew strength! Love the convenience of a keurig and vast choice of coffee flavors! Highly recommend!
Bought my k-supreme plus in December. Love everything about it - quiet operation, small footprint, solid build quality, even the programming options that I initially thought were a marketing gimmick ended up being a big hit fir the family. Unfortunately in March the power module just died. I’ve owned (and own) at least six Keurig’s since they first hit the market (we were early adopters who received a free machine during a marketing blitz), never had a serious issue before so notching this up to a bad egg. It’s happens. Called customer support, had a great experience (wish I could recall the fellows name) and in 10 minutes had a replacement on the way. Arrived within four days and i couldn’t be happier. Greet machine. Great support. Thank you keurig.
I can make the perfect cup , with all the different choices. The iced coffee or tea is fabulous. I’ve used Keurig fir years, had several different models. This one is fabulous!!!