So many nice features like setting individual cup sizes, strengths and temperatures but 2 units have stopped working within the year. Thankfully Keurig mad good with replacements but something is wrong with the engineering of this unit. My larger one that I replaced was still working after 3 years with no issues but this model, oh well!
This is a company that stands up for their warranty. Just remember to keep your receipt. They were easy to go through and I received a brand new machine with a week. I am extremely satisfied.
I love my K-Supreme Plus Coffee Maker and when it suddenly developed a problem after 11-months of faithful service, I was surprised how quickly Keurig resolved the problem and had my replacement on my kitchen counter. Their customer service is Top-Notch and proven to be a quality company that truly stands behind their products. Any company can treat you right.... it's when you have problems, you find out just how good of a company they actually are. Keurig has cemented my confidence in their commitment to great customer support.
I have owned several Keurig coffee makers over the years, but this one is the best of the bunch. I love the water tank capacity and the multiple cup size options. The Multistream Technology makes a really fine cup of coffee. The controls are as simple as my original Keurig, but the end results are so much better.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 13, 2024
We are happy to hear you are enjoying our new MultiStream technology with the K-Supreme coffee maker. Thanks for brewing the love Charly!