Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Carolie
Verified Purchase:Yes
I bought this Keurig and it did not last but about a year. I I I I followed all of the instructions from the booklet especially the cleaning instructions. Keurig did replace with a new one. I have bought 4 Keurig’s in the past and neither any of them had lengthy service.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: M Crowe
Verified Purchase:Yes
We bought our keurig less than a year ago and started having issues. Keurig gave us a free replacement because that's the company they are. Not only do they stand behind their product, they protect their customers purchase. Other companies should adopt Keurigs dedication.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tecccin
Verified Purchase:Yes
This was a warranty replacement the warranty expired a month or so prior but they still honored it due to the fact I was having problems from the start this new one is already working better than the original one did at the beginning thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Captain Rob
Verified Purchase:Yes
This is the best single serve machine I’ve ever owned. I had at least 4 other top brand machines and this is far superior.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rick 0627
Verified Purchase:Yes
Bought my kurig in june and it failed in November. I called the warranty number and they were some of the nicest people I've dealt with in years. It was replaced in a week. Thank you for great service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Booners
Verified Purchase:Yes
Really like the product, however, there was an issue with it not working after descaling. The warranty process to replace it was extremely easy and fast. So far really satisfied!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KrissyLinn85
Verified Purchase:Yes
This is a warranty replacement. The first one did not last a full year, but I contacted Keurig customer service and they sent me out a replacement within the week. Great customer service. I’m hoping there’s no one last longer than the last one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Bad Smell
on December 6, 2022
Posted by: JunebugJohnson
I've had mine for over a year and love it HOWEVER it just started smelling of burning plastic. I have tried everything from changing the charcoal filter, descaling, cleaning all components in vinegar, etc.
Written by a customer while visiting keurig.com