Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Laurie Weber
Verified Purchase:Yes
Finally, I have coffee that doesn't taste like sludge. No matter how much you clean the old pot with vinegar it's still tastes nasty. I don't WHY I waited so long to get one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
What a peice of junk
on April 26, 2021
Posted by: M1nDs0uP
I've had this machine for 6 months. It leaks grounds and somehow water out around the k-pods. Once the descale light comes on it won't turn off. And most recently in the middle of brewing it shut off and won't come back on. This has to be the poorest designed brewer ever.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 26, 2021
Hello and thank you for your review. We apologize that the Coffee Maker did not meet your expectations. This is not indicative of the experience that we strive to provide and we hope that you will allow us the opportunity to assist. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to hearing from you.
Written by a customer while visiting keurig.com
Posted by: Lucybb
Verified Purchase:Yes
My Supreme maker finally gave up so I ordered the K-Supreme Plus. I love the strength and temp controls and all of the cup size options. I use the favorites option for my daily morning coffee since I like it really strong and very hot....saves a lot of button pushing. I didn’t like the fact that the maker turns off so quickly but since it heats up so rapidly, it is not a problem. Works as advertised. Works very well.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dort
Verified Purchase:Yes
Coffee maker is very sleek and fits nicely on the counter. I like the ability to select a strength and temperature of the coffee. I have noticed that there are coffee grounds left in the cup when brewing multiple cups. Running the coffee maker using water only takes care of this.
All in all I am very satisfied with my purchase.
All in all I am very satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rhonda0318
Verified Purchase:Yes
Thank You, will tell everyone about my easy replacement.
Written by a customer while visiting keurig.com
Posted by: Lilia 24
Verified Purchase:Yes
It’s the worst coffee maker I have ever purchased. It makes a cup literally one drop at a time. Who has time for that? When it’s close to the end you get a steady stream. It doesn’t make the size you set it for & the coffee is warm not hot.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 27, 2021
Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. Have you spoken with our Customer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
2
A lemon
on April 24, 2021
Posted by: Jodi B
Sputters coffee all over my countertop, I descaled it and couldn’t get the descaler light to go off, I tried numerous reset procedures, none of them worked.. I got this coffeemaker in November 2020, it stopped working April 2021,,, horrible coffeemaker!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 27, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Captain85
Verified Purchase:Yes
Well, we used our new one and used for 3 months before it completely died. Got the replacement, after a long wait, used it for 3 days and the "DESCALE" came on. Obviously, I was not happy. I descaled it and it seems to be okay now. We shall see! I'll be keeping my old coffee pot on the counter just in case.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com