Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Rosy424
Verified Purchase:Yes
I received a K-Supreme Plus single serve coffee maker for Christmas in 2020 and it stopped working. I called Keurig and they made an exception and sent me a brand new coffee maker. I hope that this one lasts a little longer, I love it!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DisappointedAgain
Verified Purchase:Yes
While I appreciate Keurig providing a replacement unit slightly beyond the warranty date, I am concerned.
The failed unit was the second one we have had die within 13-14 months of initial use. We make 4 servings each day for the two of us, i.e. two apiece. We enjoy the ease of doing so very much, as it is easier and more convenient than brewing a pot every day. But really? A piece of equipment that won't last much more than a year, when I changed filters and desalinated on schedule? My recommendation is a cautious Maybe, but there is no block for that.
The failed unit was the second one we have had die within 13-14 months of initial use. We make 4 servings each day for the two of us, i.e. two apiece. We enjoy the ease of doing so very much, as it is easier and more convenient than brewing a pot every day. But really? A piece of equipment that won't last much more than a year, when I changed filters and desalinated on schedule? My recommendation is a cautious Maybe, but there is no block for that.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pat Jankowski
Verified Purchase:Yes
Repair service was excellent!! Customer service even better.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Andrew69
Verified Purchase:Yes
Very happy with the unit. More impressed and happy with the warranty service and customer service. Super easy and quick process and got my new unit within a weel
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Delaware Joe
Verified Purchase:Yes
This is my favorite Keurig machine, I love the way it brews and the extra flavor it seems to bring out of the K-Cup.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
No-Hassle Warranty Replacement Exits with Keurig!
on December 13, 2022
Posted by: Ms Pink LOVES Chocolate
Verified Purchase:Yes
My "K-Supreme Plus™ Single Serve Coffee Maker" committed suicide as I was brewing a greatly-looking-forward-to cup of Peppermint Cocoa. I stood stunned, aghast. In that horrid moment, I felt heinously robbed! A quick guestimate of the purchase date viciously taunted me that my profoundly-well care-for brewer of chocolate delights and teapot companions was most definitely on the cusp of warranty expiration. In a state of panic (because I cannot afford to purchase another), I hasted to Keurig.com to locate the phone number for Keurig Customer Care. This was down for maintenance! Nooooooooo!!!! I internally screamed (although I actually wanted to roar venom). After my blessedly “temporary insanity” dissipated, I prayed about the situation to God and Jesus and left it with Them. No take-backs. The following day, I reached Keurig Customer Care on 11/26 and reported my brewer's vexing death. After troubleshooting to confirm demise and issuing instructions for proof-of-purchase/coroner documentation, the polite Keurig Customer Care representative ordered me a warranty-replacement brewer. It arrived on 12/07; the exact model, so a true replacement. I am immensely grateful for this blessing, hence my taking the time to write this lengthy review of my Keurig Warranry-Replacement experience. Thank you, Keurig Customer Care Team1 I will continue to be your customer because you made me feel appreciated and valued. You proved true to your name, “Keurig Customer CARE.” Please continue such excellence.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Needed morning cup
Verified Purchase:Yes
Extremely pleased with Keurig's handling of a 11 month warranty replacement. Old unit would not stay powered up for more than a few seconds. Keurig was quick to answer the phone, and after following their instructions I had a brand new replacement in a matter of days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I love this coffee maker excellent product.
on December 13, 2022
Posted by: Simply amazing
Verified Purchase:Yes
This product as well as the warranty is wonderful and well worth it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com