Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Thank you Next
on April 27, 2021
Posted by: Stevereno
I love my Keurig coffee. We have owned several different makers over the years. I bought my husband this model for Christmas. When it was time to descale, he followed the steps and it died. Never to come on again. He contacted the company and they sent another one out. Now less than a month later this one has done the same thing. I don't recommend this model, rather pricey to begin with and 2 in 4 months , nope.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 27, 2021
Hi and thank you for your review and feedback. We're sorry to hear that you're disappointed in the purchase of your Coffee Maker. That’s certainly not the experience we wanted you to have. We would love to find a resolution that suits your needs. If you are willing to give us another chance to assist you please contact our Consumer Care team at 866-901-2739. We will be happy to help!
Written by a customer while visiting keurig.com
Posted by: Taz_65
Verified Purchase:Yes
This one I love It works a lot better than the one they sent me this one actually makes a good cup of coffee the other one from the beginning kept saying descale and then when it needed to descale it wouldn't and it kept taking forever to make a cup of coffee hated it I kept calling and complaining about it and finally they gave me another one that works perfect Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Daddio
Verified Purchase:Yes
I bought the he first k-supreme plus in January,I was bummed out when it went out so fast but they replaced it in about a week!
I really like being able to make the coffee stronger and hotter!
I really like being able to make the coffee stronger and hotter!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lisa11
Verified Purchase:Yes
The K-Supreme is my favorite Keurig coffee maker. It makes the best cup of coffee, and looks beautiful on my counter. This K-Supreme is a warranty replacement as my original malfunctioned while going through the descaling process. Keurig sent a replacement within one week. I am very happy with the product and the customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Paul59
Verified Purchase:Yes
Even though this is a warranty replace we are glad to have one back in our kitchen. The size fits nice in a corner and blends in. We always like the quickness of the brew cycle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: njdj
Verified Purchase:Yes
Sometimes, even if you set it for the hottest water, the water does not come out hot.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 27, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
Written by a customer while visiting keurig.com
Posted by: Larry A
Verified Purchase:Yes
I have owned 5 Keurig K cup brewers - This one is superior to all - excellent features and very quick. The only improvement I would suggest is a 16 ounce cup selection on the menu.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gail620
Verified Purchase:Yes
I bought this about 2 weeks ago to replace my old single serve pot and both my husband and I love the updated features and ease of use of this model.
I would recommend this to a friend!
Written by a customer while visiting keurig.com