Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1 out of 5
1
Off taste
on November 26, 2022
Posted by: Jim Sew
Verified Purchase:Yes
Coffee taste bad . Do not like this model. Purchase a different model.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Fantastic warrenty
on November 26, 2022
Posted by: JMW1
Verified Purchase:Yes
My keurig died roughly 10 days before the warranty ran out. I called keurig and went through the troubleshooting with the customer service person. When she determined that my keurig was was broken, she immediately gave me all the information needed to file a claim. Within two days of filing, I was notified that a new keurig was on it’s way to me. I was also reminded to fill out the new warranty card. I will continue to buy keurig machines as their customer service is excellent.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service
on November 26, 2022
Posted by: Barbe70
Verified Purchase:Yes
My Keurig stopped working after 1 year and 10 months. After contacting Keurig they replaced my unit free of charge although my machine was out of warranty. I am very pleased because I love my Keurig and use it daily. Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
It works
on November 27, 2022
Posted by: Nangeese
Verified Purchase:Yes
This one is a replacement from one that quit working and it sounds like it's not going to last long. It makes a loud sound when making a cup like the pump is straining.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent customer service
on November 27, 2022
Posted by: ArtG
Verified Purchase:Yes
We replaced an older model Keurig with this K-Supreme about a year ago and immediately started enjoying it’s premium coffee taste. Recently it stopped brewing so I called Keurig customer service to inquire about it’s warranty service. Once I described the issue, the representative was able to start a claim to replace my K-Supreme. I was enjoying my morning coffee once again within a few days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Easy Peasy Morning Coffee
on November 27, 2022
Posted by: Brewer2
Verified Purchase:Yes
Such an easy way to make mornings easy! And can have a great varieties of coffees to choose from. Our first one burned out but the customer service was great. No problem. It was replaced easily. That’s why I’d give it 4/5.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Horrible experience
on November 27, 2022
Posted by: Need a new coffee maker
Verified Purchase:Yes
I received a replacement that stopped working in 2 days. Got another replacement and it stopped working after 1 day. Both had same issue in which they did not brew with a k-cup. Would only brew water.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Many great features
on November 27, 2022
Posted by: Bugglar
Verified Purchase:Yes
This coffeemaker is the best. The most important thing is it has a large reservoir. It also saves peferences for up to three people.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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