Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Need a new coffee maker
Verified Purchase:Yes
I received a replacement that stopped working in 2 days. Got another replacement and it stopped working after 1 day. Both had same issue in which they did not brew with a k-cup. Would only brew water.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Bugglar
Verified Purchase:Yes
This coffeemaker is the best. The most important thing is it has a large reservoir. It also saves peferences for up to three people.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tammika
Verified Purchase:Yes
This is a replacement machine and it works great when it works. I am on the 3rd machine. I get like 6 months out of it and then it quits working. My older version Keruig worked for over 10 years, no problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: One coffee cup
Verified Purchase:Yes
My Keurig quit working one morning so I called the Company, It was quick and easy and I received my replacement within days. Great service Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Warranty Replacement extremely well handled
on November 29, 2022
Posted by: cecil925
Verified Purchase:Yes
I bought a Keurig in December last year and one day last summer it just wouldn't turn on. I called Keurig customer service who had e try some things and then he said No Problem we will replace it for. He sent me an email with easy to follow instructions and within 2 days of responding to his email, my replacement was on the way!! Excellent customer service and care.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JamesC70
Verified Purchase:Yes
I cannot adequately express how impressed I was with the customer service experience I have had with Keurig. Our brewer at the office failed and was still under warranty. I called customer service and they walked me through the warranty process with very easy-to-follow directions. 5 days after my initial call, I was unpacking a brand new machine and brewing coffee again. Didn't know this level of quality service was still in existence in 2022.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Steve in Sarasota
Verified Purchase:Yes
My K-Supreme Plus coffee maker stopped working properly during the warranty period. I contacted Keurig. The rep told me what I had to do (quick and easy) and a few days later I got a replacement, which is working perfectly. I love the five-hole technology and the fact that I don't have to wait for water to get hot. Great product, great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kristopher
Verified Purchase:Yes
This is my second version of this model because the first one broke when I was trying to descale it. The main light says, DESCALE. OK...how? My very specific models requires ... Well I guess I did it wrong and it fried the device. They gave me a new one but dang, why do I need to keep replacing the filer or run a descale or buy their solution or....
I would recommend this to a friend!
Written by a customer while visiting keurig.com