Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
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Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2 out of 5
2
Unresolved brewing problem
on November 26, 2022
Posted by: Highly Dissatisfied Cust
Verified Purchase:Yes
Previous K-Supreme Plus Single Serve Coffee Maker would not perform selected operation. Would not dispense desire cup size. Would not complete desire brewing. Replacement machine starting performing same as previous defective machine. Based on K-Supreme Plus Single Serve Coffee Maker, dependability and reliability is highly questionable.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great company service
on November 26, 2022
Posted by: S4734
Verified Purchase:Yes
I bought a Keurig coffee maker just a little over a year ago. I liked it so much I bought two . Unfortunately, one stopped working one morning. I found the company and explain the situation and even though it was a month over warranty, they were very good in replacing the machine. I would definitely deal with this company again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Off taste
on November 26, 2022
Posted by: Jim Sew
Verified Purchase:Yes
Coffee taste bad . Do not like this model. Purchase a different model.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Fantastic warrenty
on November 26, 2022
Posted by: JMW1
Verified Purchase:Yes
My keurig died roughly 10 days before the warranty ran out. I called keurig and went through the troubleshooting with the customer service person. When she determined that my keurig was was broken, she immediately gave me all the information needed to file a claim. Within two days of filing, I was notified that a new keurig was on it’s way to me. I was also reminded to fill out the new warranty card. I will continue to buy keurig machines as their customer service is excellent.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service
on November 26, 2022
Posted by: Barbe70
Verified Purchase:Yes
My Keurig stopped working after 1 year and 10 months. After contacting Keurig they replaced my unit free of charge although my machine was out of warranty. I am very pleased because I love my Keurig and use it daily. Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
It works
on November 27, 2022
Posted by: Nangeese
Verified Purchase:Yes
This one is a replacement from one that quit working and it sounds like it's not going to last long. It makes a loud sound when making a cup like the pump is straining.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent customer service
on November 27, 2022
Posted by: ArtG
Verified Purchase:Yes
We replaced an older model Keurig with this K-Supreme about a year ago and immediately started enjoying it’s premium coffee taste. Recently it stopped brewing so I called Keurig customer service to inquire about it’s warranty service. Once I described the issue, the representative was able to start a claim to replace my K-Supreme. I was enjoying my morning coffee once again within a few days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Easy Peasy Morning Coffee
on November 27, 2022
Posted by: Brewer2
Verified Purchase:Yes
Such an easy way to make mornings easy! And can have a great varieties of coffees to choose from. Our first one burned out but the customer service was great. No problem. It was replaced easily. That’s why I’d give it 4/5.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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