Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Dan
on November 12, 2022
Posted by: Aero S
Verified Purchase:Yes
We love our ksupreme plus. Great product. Highly recommend this model.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Like the features
on November 13, 2022
Posted by: Rich12
Verified Purchase:Yes
I’ve been using this for a while. Like the controls of heat, strength and cup size and the ability to save three custom settings of the above.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent Customer Service
on November 13, 2022
Posted by: sivle54
Verified Purchase:Yes
We enjoy the Keurig so much and we were so disappointed when it wouldn't turn on again after cleaning and Keurig replaced it for us.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replacement
on November 13, 2022
Posted by: The Custodin
Verified Purchase:Yes
I had called K for a power problem and spoke to a very nice lady their and we tried for awhile to get it to work with no avail. She checked and said that my k was still under warranty and I could get a new one with a little bit of work. She emailed me everything I need to do and what to do and just like that we had a brand new coffee maker. It took them about a week and it was in our house making fresh coffee. We'd like to thank everyone that was involved the coffee maker work great and we really like as much as we did the old one we had. Thanks again
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Descale Notifications
on November 14, 2022
Posted by: WSD Pensacola
Verified Purchase:Yes
We use highly filtered water. Our “descale” indicator is coming on far too frequently. It activates by number of cups of coffee brewed, not knowing if it actually needs descaling. Unfiltered tap water requires more descaling. The employee with Keurig was very kind to send us a brand new machine, but this will not eliminate the issue. I don’t want to go through the lengthy process of descaling even without using the descale product every 2-3 months. There should be a work around to remedy this issue. Great machine, with exception to this glitch.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Warranty replacement
on November 14, 2022
Posted by: JoeVD
Verified Purchase:Yes
My first one failed after about 15 months and I bought another one. After just under one year my second one failed. They replaced it under warranty. Works well but for how long?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
LOVE our Keurig K-Supreme Plus coffee maker!
on November 14, 2022
Posted by: bob83atthemovies
Verified Purchase:Yes
We absolutely love our Keurig K-Supreme Plus Coffee Maker! It is our all-time favorite and we are so pleased. Our original K-Supreme did not survive its 1st descaling, but was immediately replaced. We appreciate the quick response from Customer Service and are enjoying our new coffee maker every single day!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replacement? No problem!
on November 15, 2022
Posted by: Craving Caffeine
Verified Purchase:Yes
I purchased my Keurig about 7 months ago so I was pretty shocked to brew my morning coffee and realize it wouldn’t turn on. After calling guest relations once they were able to troubleshoot then continue with my order. About two weeks later due to mailing issues I received my replacement! I appreciate them working with me and making it right.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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