My keurig had defects after just after a year. I had owned 2 before so I thought this was not right. I called Keurig and after a brief discussion they agreed. They replaced no charge even though it was a month over the warranty. This is what customer service is all about! Thanks!
This is my 2nd machine. Keurig was kind enough to replace it under warranty. I have owned a few Keurig and this one is good but you get grinds in your coffee. I descale and will run just water through it every other day and still get grinds. Not going to switch to a different machine but hopefully they will improve one this
This coffee maker is a replacement for one I bought in 2021. That brewer just quit. I prefer this model because it takes up little counter space. Also the water dispenser is easily accessible to refill. Just hoping this brewer has a little better longevity.
This is the 4th pot I’ve had in 5 year timeframe. Thank goodness for the warranty. The first 2 I paid for before my daughter told me about the warranty.
I purchased this for Christmas 2021 and did have some issues with the unit's functionality and it was immediately replaced via warranty. Unfortunately, it developed an issue again and was replace again via warranty. I love the features and I hope all the bugs are worked out. But Keurig stepped right up with their warranty coverage. I would still recommend.