Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: JDeF
Verified Purchase:Yes
We have enjoyed our K-Supreme Plus. After 6 months of use I had a small issue with the descaler mode and after talking with Keurig they replaced the unit.
They stand behind their warranty and the speedy turn around time will keep me as a customer
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Realtor in AZ
Verified Purchase:Yes
This is a replacement for a faulty unit. The customer service team has been great to replace the unit. Strength and hot buttons work correctly. Multi stream function is an excellent feature. The only issue is the size of the k-cups that will cause this feature from working.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great coffee maker backed by consumer centered com
on November 2, 2022
Posted by: Len Va
Verified Purchase:Yes
When my K Supreme plus stopped working I call the manufacturer for some tips on how I might fix it. After asking a few questions and failed attempts to restart the coffee maker they said that they would replace it at no charge. That is exactly what they did.
I am very happy with my new coffee maker and the support I received. Five stars
I am very happy with my new coffee maker and the support I received. Five stars
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ThomasV
Verified Purchase:Yes
I bought this and had a problem starting- they replaced it right away!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Bought a new keurig that malfunctioned a few months later. Called Keurig and it was very easy to get a replacement at no cost. Hopefully this one will last.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AMiller
Verified Purchase:Yes
We purchased our keurig in target earlier this year. It burned from the inside out. Keurig replaced it I’m guessing with a refurbished keurig. We’ve had it a couple weeks and now it’s not working. We have to hit the brew button several times before it brews a cup of coffee. Sometimes it will brew correct amount and sometimes it brews less or more than we select. Very disappointed with this model keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Farena
Verified Purchase:Yes
Purchased my Keurig through Amazon and the machine ceased working while I was descaling. I contacted Keurig customer support and they determined there was no rescuing my machine. Simultaneously, they also checked my warranty and sent me an exact replacement coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tazmanswife
Verified Purchase:Yes
I had my Keurig machine for 11 months and then it stopped working. I sent the information that I needed to along with pictures. I received my new machine under warranty about 5 days later and also a new one-year warranty. I think the company is awesome!
I would recommend this to a friend!
Written by a customer while visiting keurig.com