Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: petethekiller
Verified Purchase:Yes
Purchased a few months back. Went on vacay and unplugged unit, when we returned it would not work.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LeeDee
Verified Purchase:Yes
My husband wanted a percolator coffee pot
To buy the beans, we grind ourselves
This is good. However, with covid thought it would be better to buy a Keurig K-Plus Supreme instead. The coffee comes out so delicious and flavorful. We are happy with this purchase.
To buy the beans, we grind ourselves
This is good. However, with covid thought it would be better to buy a Keurig K-Plus Supreme instead. The coffee comes out so delicious and flavorful. We are happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Great while it lasts!
on May 10, 2021
Posted by: UnhappyinOB1
Loved this machine until it crashed this morning after having it for a little over a year. My husband got up this morning and was about to brew his 1-cup of coffee per day and the coffeemaker gave a loud grunt and quit working. Luckily we had an older Keurig and he reinstated it and we had our coffee. I will buy a new one but not happy with the longevity of this maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 14, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Rach76
Verified Purchase:Yes
I was super sad when my K-Supreme Plus just died on my all of the sudden. I had only had it for 2 months. They made it very easy to get a new one with no additional cost to me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MBasko
Verified Purchase:Yes
3 months after I purchased it, it gave out after trying to clean it. They replaced it no problem in 3 weeks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Maggies coffee
Verified Purchase:Yes
Received my Keurig for a Christmas gift and it broke down not sure what happened called customer service after about a 10 minute phone call everything was taken care of and I had a replacement sent to me within 10 days and the machine works great, good coffee and great customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RCAB
Verified Purchase:Yes
Very good machine and Keurig support is simply outstanding.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cbrbb
Verified Purchase:Yes
I bought the keurig seven months ago. It started saying descale about 3 weeks in. I followed the directions and descaled multiple times, but it continued to say descale. I ignored it and continued to use the keurig. It started giving less than the amount requested and then started making a funny sound, like a pump failure. Customer service, after going thru multiple, multiple descalings on the phone- using 6 descale pods & 2 bottles of keurig cleaner, said they would send a replacement machine. Exactly 2 days after receiving the new machine, the old keurig had no power at all. I appreciated the new keurig and I really like this model. I currently have 3 other keurigs. I hope they have better longevity.
I would recommend this to a friend!
Written by a customer while visiting keurig.com