Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Broke twice in 4 months!!
on May 11, 2021
Posted by: KareBear
I bought this for Christmas and it broke in February, they made it almost impossible to get a replacement and played so many games then that just broke today. It apparently lasts 2 months. DONT BUY THIS MODEL!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 14, 2021
We're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
This is the worst coffee machine. I was originally excited thinking I was getting an upgrade and nice new machine. This thing sucks. It splatters coffee everywhere! All over your countertops. I returned it for a replacement thinking the first one was faulty or broken. Nope. Just a crappy product. The replacement machine does it too.
I bought the one with the larger reservoir (the supreme plus) thinking it would look the same as the Supreme. Big mistake, and my fault. But there is no excuse for the stupid offset in the footprint of this machine, that seems to be designed by someone who failed at basic Lego.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 14, 2021
Thank you for your feedback. We will be sure to pass along your comments to the appropriate team.
I love the features of this coffee pot. My husband drinks his coffee very strong. I like my coffee very hot. We had a problem with our original coffee maker and it was replaced right away.
We purchased this coffeemaker because the one in our RV just stopped working. When this coffeemaker makes a cup it has 5 hole punches so the water goes into the pod and makes a much better cup of coffee. We now look forward to going camping to use the new coffemaker.