Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Pwaydj
Verified Purchase:Yes
My Keurig stopped working after a few months, so I checked online and then contacted Keurig. The representative was friendly & helpful. I sent my purchase info & serial number info to Keurig & they shipped me a new Keurig. Great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pops4242
Verified Purchase:Yes
We received our coffee maker roughly a month ago and it works great
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DeDe Brad
Verified Purchase:Yes
I was so impressed by the customer service of Keurig. This gentleman was so helpful and so patient with me. In this day and age where you can’t even get to call anyone or get nothing but robots, I am so very very much appreciative!
Written by a customer while visiting keurig.com
Posted by: BeckyC
Verified Purchase:Yes
This product is perfect for our family! Easy to use! Great value!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Marlys1
Verified Purchase:Yes
The Keurig Supreme Plus is our very first coffee maker with pods. Don't laugh but we were using a stove top percolator! We adore the convience, the lack of wasted coffee, it let's us choose from 6, 8, 10 or 12 oz.size cups to brew. We like the 3 profiles we can set for personalization. Hubby likes 12 Oz cup strongest and hottest temp. So we set the profile button, therefore he just presses profile button #1 for his morning cup.
The water tank had a handle making it easy to fill and the tank holds a whopping 78 oz water! I especially like the capacity and that it doesn't appear big or bulky for as much water as it holds. You can position the tank with the handle facing to the side or to the front to your particular convenience.
I really like the "over ice" button for summertime mornings when it's hot and I take my coffee with me to the garden.
Oh and the quiet. It's so quiet we have to check to see it we indeed pressed the brew button!
It has a small footprint on my counter and has a beautiful sleek modern look that I love.
I'm glad we switched from our old way of making coffee, no complaints.
The water tank had a handle making it easy to fill and the tank holds a whopping 78 oz water! I especially like the capacity and that it doesn't appear big or bulky for as much water as it holds. You can position the tank with the handle facing to the side or to the front to your particular convenience.
I really like the "over ice" button for summertime mornings when it's hot and I take my coffee with me to the garden.
Oh and the quiet. It's so quiet we have to check to see it we indeed pressed the brew button!
It has a small footprint on my counter and has a beautiful sleek modern look that I love.
I'm glad we switched from our old way of making coffee, no complaints.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Miami
Verified Purchase:Yes
I called Customer Service to report that my coffee maker stopped working and they were very helpful. After troubleshooting and confirming that my coffee maker was damaged, I sent all the photos they required and they went ahead and processed my warranty return immediately. A few days later I received a new coffee maker. Very happy with their service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rick Van
Verified Purchase:Yes
Happy with warranty replacement of unit was without issue
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Great features but struggle sounds from within
on October 30, 2022
Posted by: CSBo
Verified Purchase:Yes
bought this about one month ago - coffee is great - holds LTOS of water, so less frequest refills - can make different strengths and temps - BUT, really sounds like it's about to burn out. If all these models sound this way, well ok..... but then that should be fixed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 31, 2022
Thank you for taking the time to share your feedback. The behavior you've described in your review is not typical of the K-Supreme Plus coffee maker and our team would like to assist with this! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call!
Written by a customer while visiting keurig.com