My K-cup keurig supreme went out on me and I thought it was gonna be a nightmare to get it replaced but let me tell you it was the total opposite! Their customer service was a dream and got me a replacement right away! Shipping seemed like it took forever but it wasn’t.
Wish it brewed the coffee quicker.. coffee taste better just to slow brewing
Response from keurig.comBy Keurig, Consumer Care, May 14, 2021
Have you tried reaching out to our Consumer Care team regarding your K-Supreme Plus coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
I loved this coffee maker but this morning I woke up and it is dead it won’t even turn on. Same thing happened to my sister’s and she only had it for 3 months
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 14, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
I can’t say enough about the customer service and warranty assistance I received with this model. Excellent and easy process to follow and the employees I spoke with were great.
Great product, I love the many features the K-Supreme Plus offers, temperature choice, strength and the many cup sizes as well as the brew over ice feature. Makes a great cup of coffee!