Bought this a month ago and couldn’t be happier. It has many settings, as well as a temperature and strength setting. Coffee and tea has a great flavor. Definitely the best one I have purchased, and I’ve had many over the years.
We got a K-Supreme Plus single serve coffee maker and after a month the descaling light came on. After descaling several times nothing worked. We called and Cherrie helped us. We tried several different solutions and nothing worked! She sent a new maker to us. Thank you for the help.
This is a warranty replacement for a Keurig we bought in October. We have bought Keurig coffee makers over the years and have always been very satisfied with their products and now their warranty and customer service.
Purchased this model in January 2021 and has stopped working twice (turns off and never turns back on). Keurig has sent a new one twice but does not overnight ship and wait time is about 4 days or more. Loved the machine's new look but having it break twice in such a short time is a huge inconvenience.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 18, 2021
We're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.