Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
4
Keurig machine wacky, but customer service great
on October 29, 2022
Posted by: Like strong
Verified Purchase:Yes
Within 6 months of our Keurig K-Supreme Plus single serv maker, the electronics got wacky. It is just 2 of us at home, we had 4 descaling notifications, cup sizes were not producing the amount of liquid selected, eventually we would get 2 oz of liquid regardless of which selection we made. Nothing was plugging the channels so I called, customer service walked me through some steps and determined it was not working. My replacement was received a week later. so far so good. but the customer service was great. thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Big Baller
Verified Purchase:Yes
This is a warranty replacement for my Keurig that we use daily and we love it. It is the best Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pwaydj
Verified Purchase:Yes
My Keurig stopped working after a few months, so I checked online and then contacted Keurig. The representative was friendly & helpful. I sent my purchase info & serial number info to Keurig & they shipped me a new Keurig. Great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pops4242
Verified Purchase:Yes
We received our coffee maker roughly a month ago and it works great
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DeDe Brad
Verified Purchase:Yes
I was so impressed by the customer service of Keurig. This gentleman was so helpful and so patient with me. In this day and age where you can’t even get to call anyone or get nothing but robots, I am so very very much appreciative!
Written by a customer while visiting keurig.com
Posted by: BeckyC
Verified Purchase:Yes
This product is perfect for our family! Easy to use! Great value!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Marlys1
Verified Purchase:Yes
The Keurig Supreme Plus is our very first coffee maker with pods. Don't laugh but we were using a stove top percolator! We adore the convience, the lack of wasted coffee, it let's us choose from 6, 8, 10 or 12 oz.size cups to brew. We like the 3 profiles we can set for personalization. Hubby likes 12 Oz cup strongest and hottest temp. So we set the profile button, therefore he just presses profile button #1 for his morning cup.
The water tank had a handle making it easy to fill and the tank holds a whopping 78 oz water! I especially like the capacity and that it doesn't appear big or bulky for as much water as it holds. You can position the tank with the handle facing to the side or to the front to your particular convenience.
I really like the "over ice" button for summertime mornings when it's hot and I take my coffee with me to the garden.
Oh and the quiet. It's so quiet we have to check to see it we indeed pressed the brew button!
It has a small footprint on my counter and has a beautiful sleek modern look that I love.
I'm glad we switched from our old way of making coffee, no complaints.
The water tank had a handle making it easy to fill and the tank holds a whopping 78 oz water! I especially like the capacity and that it doesn't appear big or bulky for as much water as it holds. You can position the tank with the handle facing to the side or to the front to your particular convenience.
I really like the "over ice" button for summertime mornings when it's hot and I take my coffee with me to the garden.
Oh and the quiet. It's so quiet we have to check to see it we indeed pressed the brew button!
It has a small footprint on my counter and has a beautiful sleek modern look that I love.
I'm glad we switched from our old way of making coffee, no complaints.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Miami
Verified Purchase:Yes
I called Customer Service to report that my coffee maker stopped working and they were very helpful. After troubleshooting and confirming that my coffee maker was damaged, I sent all the photos they required and they went ahead and processed my warranty return immediately. A few days later I received a new coffee maker. Very happy with their service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com