Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: patanddick
Verified Purchase:Yes
I really loved this coffee maker when we got it but we have had to replace it 3 times in 7 months. There is always something all of a sudden not working. Very frustrating but Keurig service has been great with the replacements. Its just no fun without a coffee maker while waiting for the replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Nebraska Steve
Verified Purchase:Yes
Nice to see a company stand behind their warranty. Machine stopped working. Called support and received a free replacement within one week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love this brewer
on October 23, 2022
Posted by: Brady not Tom
This is a great brewer. Unfortunately it stopped working- it went completely dead. Customer service was friendly and easy to work with. I appreciate how they stand behind their product and sent me a new brewer in less than a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TORIE
Verified Purchase:Yes
We love Keruig. They are one of the few companies that stand behind their products. This coffee maker is sleek, and makes the perfect cup for both of us. I Jane my setting and he has his. Each cup comes out perfect each time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nonna55
Verified Purchase:Yes
This machine allows for various water temperature and coffee strength which is ideal in a family with 4 adults. My only regret is that it broke before we even had it for a year. But I have to say Keurig immediately replaced it with a new one. I have been a long time customer and get coffee shipped every month.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CBbbbb
Verified Purchase:Yes
The CS guy was terrific walked me through diagnostics and determined it was defective. Arranged for a new one and I had it in about a week. Cannot say enough good things.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Alb97322
Verified Purchase:Yes
We enjoy our K-Supreme Plus. The 5 injectors make a world of difference. I use the prepackaged coffee K-cups and the K-cup filled with my ground coffee. We had to replace our K-Supreme and the service dept. was great to work with.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Simonscom
Verified Purchase:Yes
Our Keurig quit working during our morning coffee routine. I called customer support, explained what had happened and they had a new K-Supreme Plus machine shipped to us that day. It even arrived earlier that expected. Great customer support.
I would recommend this to a friend!
Written by a customer while visiting keurig.com