My challenge is durability. This is my third Keurig unit in 18 months. The innards fail and will not brew. I have followed a YubeTube video on how to take it apart and reset but then it only worked for 1 brew and quit. Coffee brewing I like but quality and durability are issues.
My Kurig stoped working after 6 months. I went to the warranty website and fled a claim that took about 10 minutes. Had to take a picture of machine and bar/code serial number. I sent it and got a confirmation shortly thereafter. I received my new Kurig in 4 days. Great company that honors its warranty with no hassle.