I can not tell you how pleased I am with this machine. I love, love, love it. I have told everyone I know to buy one. It is the best. Thank you Keriug.
I really loved this coffee maker when we got it but we have had to replace it 3 times in 7 months. There is always something all of a sudden not working. Very frustrating but Keurig service has been great with the replacements. Its just no fun without a coffee maker while waiting for the replacement.
Nice to see a company stand behind their warranty. Machine stopped working. Called support and received a free replacement within one week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love this brewer
on October 23, 2022
Posted by: Brady not Tom
This is a great brewer. Unfortunately it stopped working- it went completely dead. Customer service was friendly and easy to work with. I appreciate how they stand behind their product and sent me a new brewer in less than a week.
We love Keruig. They are one of the few companies that stand behind their products. This coffee maker is sleek, and makes the perfect cup for both of us. I Jane my setting and he has his. Each cup comes out perfect each time.
This machine allows for various water temperature and coffee strength which is ideal in a family with 4 adults. My only regret is that it broke before we even had it for a year. But I have to say Keurig immediately replaced it with a new one. I have been a long time customer and get coffee shipped every month.
The CS guy was terrific walked me through diagnostics and determined it was defective. Arranged for a new one and I had it in about a week. Cannot say enough good things.