Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Wiki wiki
Verified Purchase:Yes
I had my first machine for less than 6 was before it shut off and would not power back on. We received our warranty replacement and it worked for about a month before it did the same. The process for warranty returns is complicated but they are responsive once the process is completed. It definitely is not something you want to do twice. I will give you an update on the results with our 3rd coffee machine after we have used it for 2 months! It makes great coffee when it works.
Written by a customer while visiting keurig.com
Posted by: TOSTMO
Verified Purchase:Yes
The process was pretty straightforward, once I sent them the handwritten note. The delivery time exceeded my expectations as well.
Written by a customer while visiting keurig.com
Posted by: Jo6789
Verified Purchase:Yes
Very fast and efficient. Not much troubleshooting that they could do when the machine broke. Very thankful for the new one though.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Excellent product and great customer service.
on October 15, 2022
Posted by: Sunshine345
Verified Purchase:Yes
I am so happy that I bought this. Coffee tastes better.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Applesauce
Verified Purchase:Yes
My wife and I use this every day and it is terrific. I really appreciate being able to preset the serving features I prefer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Viking89
Verified Purchase:Yes
I had my keurig supreme less than a year and it quit called the company and they had no problem sending me a new one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Favorite drinking coffee
Verified Purchase:Yes
This is second replacement, under warranty from original purchase, and finally, one that seems to be working. Love the convince of the Keurig, don’t care for the new design, it’s awkward fitting.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jojo in NJ
Verified Purchase:Yes
Had a great experience when I called about a problem with my “just out of warranty “ machine. Customer service rep was pleasant and helpful; manager was responsive; shipped a new unit that arrived in 3 days!
I would recommend this to a friend!
Written by a customer while visiting keurig.com