Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: kadee
Verified Purchase:Yes
This is a warranty replacement for my original K-Supreme Plus Single Serve Coffee Maker which I loved until after 7 months it died. The replacement, which I feel must be a rebuild, has a noxious plastic smell and even makes the coffee / tea taste noxious. I have tried using the Keurig special cleaners and running unmeasurable amounts of water thru it but nothing takes the smell and odd taste away.
Written by a customer while visiting keurig.com
Posted by: Susie of Okla
Verified Purchase:Yes
Customer service was great! Was able to replace with little hassle!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jennie96
Verified Purchase:Yes
No need to wait for water to heat up between usage. Hot and quick
Worth the money
Worth the money
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coleen F
Verified Purchase:Yes
I bought this to replace a giant Keurig coffee maker that took up too much room in my small galley style kitchen. I love this machine!
I was expecting it to be void of features, but I was wrong! It allows you to select the strength & temperature of the water, along with the ounce preference of your drink. Another feature it has is a Iced Coffee brew feature.
It can accommodate a larger travel cup by removing the tray below which can easily slide out.
The water reservoir is to the side of the coffee maker and it about the size of a slender blender container.
The design is sleek and and takes up much less room than my other one.
Highly recommend this coffee maker!
I was expecting it to be void of features, but I was wrong! It allows you to select the strength & temperature of the water, along with the ounce preference of your drink. Another feature it has is a Iced Coffee brew feature.
It can accommodate a larger travel cup by removing the tray below which can easily slide out.
The water reservoir is to the side of the coffee maker and it about the size of a slender blender container.
The design is sleek and and takes up much less room than my other one.
Highly recommend this coffee maker!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AKASTU
Verified Purchase:Yes
Purchased a K-Supreme Plus Single Server last fall. For whatever reason, the power button wouldn’t work. We tried all of the tips and trick, but nothing worked. Fortunately it was under warranty and it was promptly replaced. We can now enjoy our morning coffee again. Keurig’s customer service was wonderful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Not Happy With Plus
Verified Purchase:Yes
I bought my first Plus and after descaling, the indicator never quit blinking. I called Keurig Customer Service and after asking me if I followed directions on the descaling solution which I did, they shipped a replacement. Second Plus, same thing happened. After waiting an hour on hold again for Customer Service, I finally talked to someone who asked me if I followed the directions on the bottle and when I said I did, was told that was my mistake. The directions on the bottle were printed long before the Plus was manufactured and that I was supposed to press the 8 and the 10 oz cup size options simultaneously before beginning the descaling process so the only resolution was to again ship me a replacement. When asked if there was anything else I needed and I told him that it would be nice for Keurig to either send me two new bottles of descaling solution I was told it wasn’t Keurig’s responsibility to replace because I didn’t follow the “correct” directions. How can one follow directions that aren’t printed on the bottle. We will see how it goes when this one needs to be descaled. I have had a total of four Keurig brewers (original Keurig and now three of these Plus brewers and this model has given me more trouble since November when I bought it than my first one that lasted many years. One other concern is that our lights flicker and strobe when the brewer is brewing so it draws a lot of AMPS during the process. If we use the brewer and the microwave at the same time, it trips the breaker regardless of what outlet we use (same or separate).
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Ulli
Verified Purchase:Yes
6 month old brewer stopped working. One phone call was all it took. Emailed photo of receipt and a new brewer was here in quick time.
( Save your receipt!)
( Save your receipt!)
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jale
Verified Purchase:Yes
I never thought my coffee could taste so much better.
Keurig stands behind their Warranty 1oo%, I've been a customer for 10 years and Keurig stands behind it.
Keurig stands behind their Warranty 1oo%, I've been a customer for 10 years and Keurig stands behind it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com