I have used the Keurig products for several years and have have purchased some for my friends also as gifts. They are user friendly and unit makes a great cup of hot coffee or hot water if I choose. I would recommend this wonderful coffee machine to anyone wanting to have a hassle free cup of their favorite beverage. Customer service was excellent when dealing with my product replacement. Great Job.
I had to replace my Keurig supreme and they were speedy in handling my warranty. Thanks to them, I now am able to have missed no more than 2 days without my Keurig. I appreciate their efforts to stand behind their products. So glad to have my Keurig!
My coffee maker quit working and when I phoned for technical help, they couldn’t fix it. After troubleshooting, they decided to send a new replacement. I call that great service.