Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Heat49
Verified Purchase:Yes
Very happy with the quick and simple response and resolution of Keurig when our coffee maker just stopped working. It took one simple phone call and within a couple days they shipped a new one to my door. Very professional, knowledgeable and friendly customer service representatives. This was our second unit to die right before one year. Hoping this one lasts. 5 stars for customer service. 3 stars for the product.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Bnd4hvn
Verified Purchase:Yes
I am now on my second replacement of the multistream model. I will not be paying for another one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Paul Z
Verified Purchase:Yes
Last Keurig lasted 8+Yrs will continue to same for many years
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Stephen K
Verified Purchase:Yes
We had a similar unit that very suddenly stopped powering up after a few short months. It was a gift, and the gift giver had since passed away. The customer service at Keurig was extremely helpful and replaced the unit without a receipt! We simply had to provide some photos and the serial number of the unit, and they sent us a brand new replacement!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: John76
Verified Purchase:Yes
Bought this September 2021. Supreme plus would only steam and not make coffee. Called Keurig and was replaced in less than 7 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mo75
Verified Purchase:Yes
Love that there are settings for brew strength, size & temp. There are also memory settings for 3 individuals. GREAT coffeemaker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mr Black Coffee
Verified Purchase:Yes
We enjoyed our Keurig coffee maker and suddenly it stopped working. We received it as an anniversary gift and our friends that got it for us now live in Europe, so it would’ve been difficult to gather the purchase information to have warranty coverage. Keurig Customer Service was excellent to work with and as our unit was only in use for about 4 months, they were able to help us get it replaced.
They obviously care about how their customers pass along their experiences to others.
Can’t say enough good things about Keurig and the people who represent them!
We’re again enjoying our Keurig coffee maker.
Thank you.
They obviously care about how their customers pass along their experiences to others.
Can’t say enough good things about Keurig and the people who represent them!
We’re again enjoying our Keurig coffee maker.
Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffeegirl808
Verified Purchase:Yes
I upgraded to the Keurig K-supreme after having different Keurig makers for many years & liked all the features, but it stopped working within a year of purchase. I was very impressed with the ease & quickness of warranty replacement process so I could start enjoying my coffee again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com