Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: LovesCoffeeinMiami
Verified Purchase:Yes
Great purchase for coffee lovers. It gives a more robust taste of whatever coffee you like and you can adjust temperature and strength to your taste. I love it!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jon F
Verified Purchase:Yes
I received mine a couple of weeks ago. Very simple to use. When you load a pod, the machine automatically turns on and will shut down on its own a short time after brewing is completed. Lots of options for temp, strength, and amount. My favorite part is that it heats up really quickly...within 10 seconds or so. The only issue I see relates to the amount of grounds that end up in your cup on occasion, but running a rinse brew seems to help.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DJoyce
Verified Purchase:Yes
This is an excellent coffeemaker. The large water reservoir is so easy to fill and replace. The
instant on and off feature is great. Five needle holes in the cup make for faster and better brewing.
instant on and off feature is great. Five needle holes in the cup make for faster and better brewing.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: tucsonabeth
Verified Purchase:Yes
I've had this model about a month. I love the larger reservoir, and the quick start up.
I was disappointed that I had to buy special reusable pods. I wish the marketing made this clear. Also, disappointed with the way it splatters coffee onto my counter when brewing.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MoMoKing
Verified Purchase:Yes
We bought this for a small office and I love it. The strength and temp features are amazing. It always a custom brew compared to the other Keurigs that I have used. It's smaller than what we had before, but not basic. It is a great purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Disappointed of quality
on November 16, 2020
Posted by: Mohamad
It is a nice looking machine and coffee taste great. The only thing it spatters all over the counter and the machine. To avoid this you need to use a tall cup to cover the gap. I emailed support and hoping that there is a solution to this problem. Waiting for their response. If you don’t want to wipe your counter after each cup, don’t get this machine. It is pricy for the quality.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Has great features, but wished the lights for the
on November 17, 2020
Posted by: Clem
I bought this in October, and already stopped working. I returned it. I really liked how well it worked, until it didn't. I will buy another one. And hope for better luck. If that one dies I won't buy another. I don't want to be stuck out.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, November 18, 2020
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Customer Rating
3
concerned with frequency of descaling needed
on November 19, 2020
Posted by: Jger
Verified Purchase:Yes
We recently purchased our K Supreme Plus and loved it. After 3 days, it said to "descale" and then the next day would not turn on. Keurig promptly replaced. Our new unit also told us to descale after only a few days of use and continues to require descaling every week. We use filtered, softened water, followed all set up directions, all descaling directions to the letter. The flavor and convenience is great, but this descaling issue is quiet frustrating.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 20, 2020
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Written by a customer while visiting keurig.com