Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Sgunde
Verified Purchase:Yes
Our K-Supreme quit working while under warranty, may have been operator error! However, the support team was great and promptly sent out a replacement unit. It’s working great. Very pleased with the service and speed!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: mjdream
Verified Purchase:Yes
I bought this coffee maker and it stopped brewing after 6 months. I had kept the receipt where I bought it and all I had to do is send a picture of the receipt, brewer and serial number and they did not hesitate to replace it. Thank you so much for the warranty. The new one works great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ddcrz
Verified Purchase:Yes
Easy to set up and easy to use. Right out of the box, started right up and makes a great cup of coffee. We get to choose what coffee flavor we want each morning and, voila.
But, we went on vacation for 10 days and when we came back. it wouldn't start anymore. Had to call Keurig and they sent us a new one, then we had to send the other one back. All that was a big hassle but overall worth it. The new one works just as good as the first one did. Thanks Keurig! Oh, we got the Keurig Supreme Plus so we can make our cup of coffee stronger if needed, and choose from a wide variety of cup sizes. Glad we got the Supreme plus.
But, we went on vacation for 10 days and when we came back. it wouldn't start anymore. Had to call Keurig and they sent us a new one, then we had to send the other one back. All that was a big hassle but overall worth it. The new one works just as good as the first one did. Thanks Keurig! Oh, we got the Keurig Supreme Plus so we can make our cup of coffee stronger if needed, and choose from a wide variety of cup sizes. Glad we got the Supreme plus.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mr Peets
Verified Purchase:Yes
The multi-stream keurig lives up the the hype! The coffee tastes noticeably better than my previous model. Worth upgrading.
Written by a customer while visiting keurig.com
Customer Rating
2
Descaling a problem
on May 31, 2021
Posted by: CMcMama
I have had this machine for about 6 months. I like that is makes larger cups of coffee and iced coffee. What I do not like at all is the descaling that needs to be performed monthly. The descaling solution is costly and despite following the online instructions to a tee, my efforts (which took hours) have not been successful.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 2, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
5
K-Supreme Plus
on May 31, 2021
Posted by: megnana
We purchased the K-Supreme Plus to take with us on vacation, but loved it so much that we will switch with the Keurig we have at home. We especially like the brew strength feature.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: pseudonym
Verified Purchase:Yes
Keurig is headed in the right direction with this design. The reservoir is much easier to handle, fill, and replace than earlier models. The hinged lid with simple drop in design for the K-Cup is also easier to manage. Turning "on" automatically when the lid is opened is appreciated. The five water spouts occasionally push some grounds out the top, that concept needs more thought. When the brewer is "off" it is still keeping water heated, I'd like a true on/off switch to save energy when not in use, instead I have to unplug the brewer.
Written by a customer while visiting keurig.com
Posted by: dsken
Verified Purchase:Yes
I love this model of the Keurig and was broken hearted when it stopped working. But Keurig replaced it with an identical one, and I am more than happy with the results.
I would recommend this to a friend!
Written by a customer while visiting keurig.com