Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Mr Black Coffee
Verified Purchase:Yes
We enjoyed our Keurig coffee maker and suddenly it stopped working. We received it as an anniversary gift and our friends that got it for us now live in Europe, so it would’ve been difficult to gather the purchase information to have warranty coverage. Keurig Customer Service was excellent to work with and as our unit was only in use for about 4 months, they were able to help us get it replaced.
They obviously care about how their customers pass along their experiences to others.
Can’t say enough good things about Keurig and the people who represent them!
We’re again enjoying our Keurig coffee maker.
Thank you.
They obviously care about how their customers pass along their experiences to others.
Can’t say enough good things about Keurig and the people who represent them!
We’re again enjoying our Keurig coffee maker.
Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffeegirl808
Verified Purchase:Yes
I upgraded to the Keurig K-supreme after having different Keurig makers for many years & liked all the features, but it stopped working within a year of purchase. I was very impressed with the ease & quickness of warranty replacement process so I could start enjoying my coffee again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gel49
Verified Purchase:Yes
I purchased my second Keurig in May 2022 for some reason it broke . I called number and Keurig replaced it no problem - I sent old one to them and within 2 weeks a new coffee maker was sent to me - they picked it up after I boxed it at no cost - representative was courteous and helpful - thank u
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Horsefly
Verified Purchase:Yes
I like Keurig coffee maker for ease of use and does what it’s supposed to do. Makes good coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: prefer old model Keurig
Verified Purchase:Yes
When I finally figured how to operate coffee maker I realized the instructions should have included "do not use distilled water" they should also say "do not use purified or spring water" - which I have always used in my "old" Keurig with no problem - but could not get this one to do anything except blink "add water" even after I added water over and over again. I finally tried our well water - and it worked like a charm.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Patrick1
Verified Purchase:Yes
The coffee make worked great.. Unfortunately it failed to power up one day and I had to talk to the Keurig warranty group. After going through the normal trouble shooting process it was determined that the coffee maker was defective. After providing the proper information a replacement unit was sent out within days. Cant say enough good things about Keurig, coffee is great and the warranty process is outstanding.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: I need my coffee
Verified Purchase:Yes
This is my third brewer. The first caught fire. It was replaced by Keurig with my second one, which would not “descale” after multiple attempts. It was replaced by Keurig with my current brewer. It’s only been a week…but at least it makes decent coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jvlasvegas
Verified Purchase:Yes
I have been buying keurig products for around 7 years
And I recently bought a new K Supreme plus around 2 months later this product stopped working and I didn't have my recipe but they took care of me and sent me a new one.
And I recently bought a new K Supreme plus around 2 months later this product stopped working and I didn't have my recipe but they took care of me and sent me a new one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com