Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Little Debi
Verified Purchase:Yes
I called because my Keurig started spraying coffee instead of a stream. Also having a problem using pods and not producing coffee. The gentleman that was helping me decided it would have to be replaced and was still under warranty. A new Keurig was delivered to me. Amazing service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Stef J
Verified Purchase:Yes
Love this coffee maker! Don’t forget filling the water or it might break! Keurig was so nice to replace mine when it accidentally broke! Thank you! Great company and great coffee maker!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bkgirl11216
Verified Purchase:Yes
I had received this often as a gift in April 2022, during the descaling process in August 2022, the Keurig conked out, no power at all. I called Keurig and they tried to tell me it was out of warranty. How? Idk. After several phone calls between BBand B and Keurig, several pics, electronic receipts, Keurig FINALLY sent a replacement. This process took almost a month +….
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anna15
Verified Purchase:Yes
My keurig broke the night before my birthday. It was as if the company knew I NEEDED coffee.. the replacement came a day later. Great customer service! So far the replacement is doing great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JackerLu04
Verified Purchase:Yes
We’ve had different Keurigs for years and this one is the best yet. For the 1st time we also had a heating problem and the Support Tesm was excellent in helping us resolve it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Exbklyn
Verified Purchase:Yes
Love this machine as it allows user to program three different settings of strength, ounces and temperature
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Keurig customer service
Verified Purchase:Yes
I am very happy with customer service and support . More businesses should/could learn a lot from your customer service model.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ammar
Verified Purchase:Yes
The customer service at Keurig were very helpful and understanding to the issue that I was having with the machine and immediately suggested to send me a replacement to the machine that I had. I didn't even think of switching to another brand. I have been using Keurig for the past 5 years now. Extremely happy with their product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com