This was a replacement for the first one we got that had fatal defect and stopped working shortly after we bought it. Warranty replacement was simple and easy and we received a new one quickly. So far it works great. We are very pleased we this machine and with the great customer service we received. Thank you!
this is the 3rd coffee pot I am owning. the first one died 4 months after getting it as a gift for Christmas, the 2nd one died 3 months after I bought it. Now I have a new one and I am frankly afraid to use it I have owned Keurigs for years and never had any issues. I love Keurig. Not so sure about this pot though. The keurig people have been wonderful and supportive though!
My 7 month old coffee maker was replaced by Keurig recently. I provided the proof of purchase and was sent a new maker. Customer service met all my needs in a timely manner.
I'm so glad I bought this Keurig! The features are great. If you like bolder flavor or hotter coffee the "strength" button and the "temp" button will be your new best friends. I thought keeping it clean would be a nightmare but I got a stainless steel cleanser and it looks so nice! I enjoy iced chai tea lattes so the "over ice" button is a cool (pun intended) little extra. Brew sizes from 8oz to 12oz is fantastic and I like that there's an option to save 3 personalized brew preferences. This is an amazing machine and I absolutely recommend it for anyone looking to buy a Keurig for the first time or anyone who just wants to upgrade from one they already have.
As an owner of three Keurig coffee makers I was looking forward to the new one, only to be very disappointed and dissatisfied I actually took a step backwards
We purchased this brewer last December, filled out the warranty, had a little trouble with it, contacted the company, and within a little more than a week we had our replacement. Great company to deal with. I won’t buy anything else but keurig!