Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Replacement
on September 29, 2022
Posted by: 1975Meeska
Verified Purchase:Yes
Kuerig replaced my coffee maker under warranty. They were very good about it and did it quickly. Very happy with them.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Replacemented Machine Two Times
on September 30, 2022
Posted by: Gbow
Verified Purchase:Yes
This is the third machine we have had. The original and two warranty replacements. The original and first replacement deteriorated after about a year and half to the point coffee was not good. We will see about this last replacement. As far as Keurig replacing under warranty, they have been fantastic. Understood the problem and promptly sent out a replacement machine. Very pleased with the company. We shall see about the machine!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Product Replacement
on September 30, 2022
Posted by: Little Debi
Verified Purchase:Yes
I called because my Keurig started spraying coffee instead of a stream. Also having a problem using pods and not producing coffee. The gentleman that was helping me decided it would have to be replaced and was still under warranty. A new Keurig was delivered to me. Amazing service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great feature
on October 1, 2022
Posted by: Stef J
Verified Purchase:Yes
Love this coffee maker! Don’t forget filling the water or it might break! Keurig was so nice to replace mine when it accidentally broke! Thank you! Great company and great coffee maker!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Over the mountains and through the woods
on October 1, 2022
Posted by: Bkgirl11216
Verified Purchase:Yes
I had received this often as a gift in April 2022, during the descaling process in August 2022, the Keurig conked out, no power at all. I called Keurig and they tried to tell me it was out of warranty. How? Idk. After several phone calls between BBand B and Keurig, several pics, electronic receipts, Keurig FINALLY sent a replacement. This process took almost a month +….
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Stress free replacement request
on October 1, 2022
Posted by: Anna15
Verified Purchase:Yes
My keurig broke the night before my birthday. It was as if the company knew I NEEDED coffee.. the replacement came a day later. Great customer service! So far the replacement is doing great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great product and support
on October 1, 2022
Posted by: JackerLu04
Verified Purchase:Yes
We’ve had different Keurigs for years and this one is the best yet. For the 1st time we also had a heating problem and the Support Tesm was excellent in helping us resolve it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Ver Happy User
on October 2, 2022
Posted by: Exbklyn
Verified Purchase:Yes
Love this machine as it allows user to program three different settings of strength, ounces and temperature
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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