Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Bamwv
Verified Purchase:Yes
My K-Supreme Plus was still under warranty when it stopped working. I called customer service and they were very helpful. Sent me an email of what I needed to send them which did not include having to send the brewer back. Got an email later that day that the new one had already shipped. Received it two days later. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LNPH
Verified Purchase:Yes
I received a replacement Keurig and I am happy with the end result of how customer service assisted me with my issue. They communicated well and kept there promise on the replacement.
Thank you!
Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MarkEC
Verified Purchase:Yes
We bought the K-Supreme Plus and regrettably this is our third maker over the past 2 years. It just stopped working? Keurig has replaced them without any issue and very quickly. My concern is why do they keep failing and has Keurig made changes to their makers to prevent these failures?
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rebecca M
Verified Purchase:Yes
Very happy that you replaced my old Keurig with this one
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Aubie
Verified Purchase:Yes
We upgrade to K Supreme a little over a year ago and really liked the design, the larger tank, more flavorful coffee and more compact footprint compared to our previous Keurg. A little after one year of use it suddenly stopped working, wouldn’t turn on, what a frustration after having used our old one for at least 10 years. Well, called Keurig customer service, who provided replacement quite fast. Kudos to Keurig for standing behind theirnproducts.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: doghouse25
Verified Purchase:Yes
Although the people who work customer serves have all been very gracious and helpful this is the third machine ill be calling them on for another replacement making this the 4th unit. All have the same problem and three have only worked one or two times then they just stop working with coffee pods or any pods used. I have had keurig products for years and enjoyed them however this upgrade isn't work the plastic it made from plus the coffee comes out tasting nasty and acidity.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Keurig has great customer service. I called with an issue with my coffee maker, we discussed the issue, they talked me thru a cleaning procedure, then suggested we try a differen coffee, which they sent ma at no charge. After using the different coffee, I still had an issue. Keurig sent me a replacement coffeed maker within 3 days. They exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bobbi Joy
Verified Purchase:Yes
We are very pleased with our coffee maker, especially that it punctures 5 holes in the K-cup for additional flavor. Also enjoy that there are several ways to select the size of cup, amount of heat and strength of the coffee. They all are Keurig coffee makers but this is best one we have owned to date
I would recommend this to a friend!
Written by a customer while visiting keurig.com