Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Descale right out of the box
on June 9, 2021
Posted by: Emily62
This has been so frustrating! Besides the 12oz button only filling 8-10 oz, this thing has said descale from the start, I’ve bought 2 Keurig cleaning kits, used 3 gallons of vinegar, and still descale! I’m so frustrated, we only use bottled filtered water, we use for about 3-4 cups per day, I’m about ready to throw it out the door!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 10, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Customer Rating
5
Many coffee and Brew options
on June 9, 2021
Posted by: GPWil
The K-Supreme allows me several brewing options to customize each cup
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Clayson
Verified Purchase:Yes
I had purchased a K-Supreme Plus in November and it quit working and Keurig replaced it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Brandyechris
Verified Purchase:Yes
Great customer service
Not issues with the replacement
Not issues with the replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JoSnow
Verified Purchase:Yes
Called Keurig when my newly purchased maker stopped working and immediately I was told to send them a picture of the serial # and receipt if I had it and they would send me a brand new machine. It was easy & wonderful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love that it has extra features and more needles.
on June 8, 2021
Posted by: maria426
Verified Purchase:Yes
This K-Supreme Model was given to us as a gift for working with Covid Patients during the Pandemic. It was so great to have a delicious cup of coffee right in our break room! Coffee tastes so delicious and the aroma fills up our lunchroom while brewing! We all love this model as it has extra features and a clear water reservoir.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kate L
Verified Purchase:Yes
I am really happy with a replacement. It turned out to be an easy process. I was worried that I will wait for ages for my breakfast coffee, but after a week new coffee maker was delivered.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jfarnold1
Verified Purchase:Yes
I bought this in Dec and within 2 weeks after the unit failed this past month it was replaced with a new unit. Not alot of questions and simple instructions to follow for replacement. Customer service more than happy to help so I could get a replacement as quickly as possible.
I would recommend this to a friend!
Written by a customer while visiting keurig.com