Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Domdegennaro g21
Verified Purchase:Yes
I bought my machine for a Christmas present and it stopped working in June. But Keurig replaced it in just2 days with a brand new machine.
All it took was just one phone call and I had anew machine without any cost not even shipping.
They are really a great company that went above and beyond .
All it took was just one phone call and I had anew machine without any cost not even shipping.
They are really a great company that went above and beyond .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: dtfree
Verified Purchase:Yes
Had a problem with my machine and called Keurig as I have received good phone help addressing an issue with a previous unit. This one could not be resolved - fixed and they shipped me a brand new unit! Hassle free! Very impressed w/ the service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: speciall
Verified Purchase:Yes
This coffee maker is very easy to use and is compact on counter
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CGregory
Verified Purchase:Yes
This is my second appliance and so far, as with my first, I am quite pleased with it as a brewer. My first one, however, simply stopped working after six months. Customer service was excellent, and worked with me in getting it replaced. So far this machine is functioning to expectation.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MJ Fries
Verified Purchase:Yes
Tech was very knowledgeable on things to try to fix machine. When it was determined it couldn't be fixed, a new machine was sent immediately. Awesome
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Caffeinated Kat
Verified Purchase:Yes
Works perfectly Love the 3 preset so you just push the button and off it goes!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: cnov
Verified Purchase:Yes
Performs exactly what you expect. Keurig Customer Service very helpful with any issues. Daily user - Keurig coffee makers make great coffee for years.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Electrical Issue, light flickers while brewing.
on June 10, 2021
Posted by: royals
This machine has big issues. Brewing coffee is extremely slow and my kitchen light starts to flicker while brewing. i thought i have electrical issue so i called a certified electrician and he said this machine draws extremely high amp than regular appliance designed for everyday use in kitchen because its heating the water while brewing and he suggested to return it and get a different model. I did some research and found 100's of people on reddit has same issue as mine. Keurig please fix the issue. i had 3 Keurig before and never experience this issue.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 10, 2021
This is not the experience we would like you to have with your K-Supreme Plus coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com