Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Kevino
Verified Purchase:Yes
Correct was drawing power from the house when being used and eventually shorted out had to get it replaced. Had the call customer care about three times over the course of a week but finally got my replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
When it works
on June 12, 2021
Posted by: Anonymous
We purchased the Keurig Supreme Plus a few months ago and when it was time to descale we did that no problem, however, once we completed the process the power would no longer come on! We tried everything
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 15, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: French Roast Steve
Verified Purchase:Yes
Have been using Keurig coffee makers for many years (I think this is our 4th Keurig) and was visiting my son when I first saw this new incantation. Loved the coffee and the variable adjustments so couldn’t wait to get my own. Needless to say, I was not disappointed. Keep up the good work.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Riskmgr
Verified Purchase:Yes
Enhanced flavor and features make this a solid buy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: This machine sucks
Verified Purchase:Yes
This was a warranty replacement of incorrect type. It replaced a dual(full carrafe) type unit with a single unit. It worked for a couple of days and then suddenly quit pushing water out the main needle. It basically made brownish water while throwing water everywhere while brewing. I called customer service and it was determined that the unit should be replaced. I was put on hold and after several minutes, I was told someone from a different department would call 3 back at 3:30. That was 4 days ago. No one has called. VERY POOR CUSTOMER SERVICE AND QUALITY.
Fortunately my Nespresso machine works great. It is older that the Kurigg Company.
Fortunately my Nespresso machine works great. It is older that the Kurigg Company.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Fred64
Verified Purchase:Yes
I have only had this brewer for about 3 weeks. I have been amazed at how much better the coffee is compared to our old Keurig. This is using the same brand of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: David T
Verified Purchase:Yes
Customer Care at Keurig has always been awesome for me. I’ve called for assistance before and customer service always was able to help right then. This time was no exception.
Thank you, Keurig for caring for your customers.
Thank you, Keurig for caring for your customers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mrs I
Verified Purchase:Yes
I just hope it’s lasts like my very first one did because I love the Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com