Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: GrandmaV
Verified Purchase:Yes
I had my Keurig K-Supreme for only 10.5 months when it suddenly stopped powering up. I called Keurig and after trying all the remedies, they very cheerfully replaced it. I had my new Keurig K-Supreme within days. I am so pleased with their service and pleasant people to work with. Love my Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sunday Run
Verified Purchase:Yes
My coffee maker failed on Sunday morning. To my surprise I called Keurig immediately and an associate answered the the phone. She diagnosed the situation, process the claim and we enjoyed our first cup of coffee from the new unit 4days later. We were thrilled with how the process worked.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Skeener
Verified Purchase:Yes
One phone call was all it took to replace my favorite K-Supreme brewer when it wouldn’t run through the descaling process. My new unit came in a few days and I’m completely happy. Thanks for standing behind your excellent products!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mandylegs
Verified Purchase:Yes
Love this product, doesn’t take up much counter space.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
The coffee’s great & customer service is superberb
on September 21, 2022
Posted by: DiesisKey
Verified Purchase:Yes
I bought a Keurig back in April & after four months, a faulty heating element (that was the guess) lead to its demise. I was crushed. However, I got in touch with Keurig & they were immaculate in the handling of my issue. I felt heard & understood & they had a new machine to me within days (didn’t even have to go a week without coffee). Now that I have it, after several weeks, we’ve realised the original machines defects effected a lot of things. The new one is phenomenal & quiet! It also comes out at the perfect temp (we had to put it to 3 every time before). I love this machine & I’m so glad Keurig has great service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Craig 79
Verified Purchase:Yes
The best coffee maker on the market today. All the bells an whistles at a great price.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jo Ann Vasher
Verified Purchase:Yes
I am so happy to have a K-Supreme Plus that seems to work properly
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Terrible
on September 22, 2022
Posted by: Sandtfo
Our replacement from the first new, broken kuerig broke as well. Each last about 3 months. Our initial coffee maker was great lasted years. Very disappointed
Response from keurig.comBy Keurig, Consumer Care, October 10, 2022
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you please call our Consumer Care team? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com