Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
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Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Great Warranty
on September 14, 2022
Posted by: Tish1
Verified Purchase:Yes
The reason I have been a Keurig customer for more than 20 + years is because Keurig stands behind their product.
I am going on my third model, I have had issues with the K cups supreme and twice they replaced my machine. The replacement and the cold Keurig were a breeze, I will continue being a Keurig customer for life!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Poor Design
on September 14, 2022
Posted by: Hannah909
Verified Purchase:Yes
This is my second replacement, they refuse to upgrade or downgrade the machine. Poor design and breaks after about two months of use, I guess we will see how long this one lasts.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Consumer friendly replacement process
on September 14, 2022
Posted by: CindyNellie
Verified Purchase:Yes
When my coffee maker broke, I contacted Keurig and they promptly emailed me a warranty form. They form was easy to complete and did not require a receipt which I did not have because item was a gift. New coffee maker arrived in a few days. I am very pleased with the product and have used Keurig coffee makers for over 15 years.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great coffeemaker
on September 14, 2022
Posted by: Donna May
Verified Purchase:Yes
Ours crashed but Keurig stood behind it and sent a replacement without any argument or stress. Pleased.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Shame on Keurig. Replacement lasted 5 days
on September 14, 2022
Posted by: WantedmyCoffee
Verified Purchase:Yes
So disappointed. Keurig was quick to respond and replace the original machine. But the replacement lasted only 5 days and
Stopped working.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty issue
on September 14, 2022
Posted by: Baboom
Verified Purchase:Yes
My coffee machine stopped working, I called in to see if it was under warranty, it was, the process was fast and easy , thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty replacement
on September 14, 2022
Posted by: SteveDnAL
Verified Purchase:Yes
One call and Keurig made the replacement a piece of cake! Easy replacement and delivery was only a three day wait without having to return the old coffee maker which had stopped making and full cup. Thanks for doing the right thing Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Happy with replacement!
on September 14, 2022
Posted by: SandyW01
Verified Purchase:Yes
Thank you for your prompt service replacing our broken Keirig! I really appreciated how fast the delivery for the replacement was.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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