I replaced my Keurig 2.0 with K-Supreme Plus because I wanted the "5 hole" brewer and the more modern look. Initially I was disappointed that the K-Supreme Plus doesn't have the colored lights or touchscreen of the 2.0, but I soon learned that less can be more. I love the simplicity of the K-Supreme Plus. And I makes better coffee. Also, the "over ice" setting is awesom.
Like many people, I have had numerous Keurig machines. I have never been disappointed with being an owner of their products or the selection of coffees to choose from. I can honestly say that whenever I have had an issue, the Customer Service has been phenomenal! I will be a Keurig customer for life!
This coffee maker does everything maker should do. Works great, makes a great cup of coffee and saves counter space, I will always recommend this machine to anyone who asks. I may buy another one for our vacation house at Myrtle Beach.
My K-Supreme would even turn on one day. I called the number I received after I purchased it. A very nice lady asked me a few questions got my serial number and started explaining a new one was on the way and what I should do with the old one. I couldn't believe it was that easy,so I made her repeat it. I received a brand new one in a few days and set it up and began enjoying my coffee again I was very impressed with service given to me.
I just updated our Keurig to the Supreme and so happy I did. It' doesn't take up as much counter space, it heats instantly and it doesn't make any noise while heating. It also has a special setting that remembers the way you like your coffee so you just select one button. My husband likes his coffee different from the way I like mine so it allows you to program it that way. It's fantastic!
I replaced my K-Supreme Coffee Marker using the warranty. The replacement process was simply outstanding. I just answered a few questions, emailed some photos of my broken Coffee machine and in less than three days to got my very new Coffe Maker machine which works wonderfully.