Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: katie kit
Verified Purchase:Yes
This is the best coffee maker to date. The full favor of the coffee really comes thru.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not Worth the Hype
on June 15, 2021
Posted by: Turning to Tea
Got my first one as a Christmas present in 2020. By February the brewer started making noises trying to load water. Trying to brew a 12 oz and get 2. Called customer service and they had me going through all kinds of stuff. Didn't work. They were nice enough to replace it. Got it in March. Now in May of 2021 it is doing the same exact thing. My husband is about ready to throw it out in the garbage. Seriously Keurig has to know there is a defect. I was going to call again, but it is not worth it. I am so upset I don't think I will even by another Keurig brand. Not worth the money...
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 16, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: Alexander T
Verified Purchase:Yes
After Inbought it Inhad a little problrm with it. I called and without a second word it was exchanged.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jackie S
Verified Purchase:Yes
Makes super hot & strong coffee....Best model ever!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 19joe52
Verified Purchase:Yes
we used our machine until it broke. a new one was sent out promply. all that was needed was a photo of the info on the bottom of the machine. customer service was very helpful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ci dy
Verified Purchase:Yes
After calling the support number and speaking to someone about my issue with my Keurig K supreme I was very happy to find out it was still under warranty and I got a brand new one. The disco option on this new coffee maker is an issue. I had to look up a YouTube video to be able to actually do it. Very much a Keurig person I love my coffee maker and my k-cups.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bud43
Verified Purchase:Yes
Really appreciate the fast replacement for my defective Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: HAIRY
Verified Purchase:Yes
Absolutely love this coffee maker, so we were extremely bummed when we had an issue shortly after receiving it. But no worries quick phone call and they had new one in the mail the same day! Thanks guys greatest coffee maker ever!
I would recommend this to a friend!
Written by a customer while visiting keurig.com