I have had this brewer for about 2 weeks and I love it. The coffee is so much better than my k elite plus. It is so well made and looks great on my counter top. If you buy one you won't be disappointed.
Poorly designed cup holder. If you choose to use your own ground coffee, the "universal" cup holder does not snap in place. With multi-stream technology, the needles must line up. The universal cup has a sloppy fit and you must remove the existing cup holder first, unlike previous Keurig coffee makers. A simple redesign of the cup lid is all that is required. Good luck!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 18, 2021
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
The first one I purchased broke down on me after 3 months use. Keurig did replace it and I'm grateful for that. I did notice that this maker has a very slow drip. I also noticed coffee grinds in my cup after just a few uses.
Excellent brew unit. Coffee tastes so much better - must be the multi-stream technology. Would highly recommend to others. Plus, the sleek appearance is much more appealing as it sits on the counter.