Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: rancer
Verified Purchase:Yes
My wife and I received the K-Supreme Plus as a wedding present and fell in love with it. We use it everyday! It stopped working due to a defect in the model around 8-9 months after receiving the gift. Called Keurig up and they sent us a new one for free! We really appreciate them doing us right and standing by their products. We will continue buying Keurig coffee makers going forward because we want to support good companies like this.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DJjoe
Verified Purchase:Yes
Had problem with coffee pot and called after troubleshooting the company replaced it. We love our Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SCSZ
Verified Purchase:Yes
I owned t this wonderful coffee maker but after following the instructions to descale it the descale request never went away. I called Keurig and we tried to fix the problem to no avail. So, Keurig replaced it! It still makes coffee and I will donate it. I am hopeful that when it is time to descale the new machine it will do fine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KayK
Verified Purchase:Yes
I ordered my third Keurig and have been a loyal customer for 10 years. Up until now I have been very happy. But this last time I ordered a K Cup supreme that has a stainless steel base. Since day one I have noticed a metal like taste to my coffee or tea that I brew. I have spoke to 3 different representatives they have all promised me a manager would call me back and it has not happened. Without my awareness a replacement Keurig was sent but it was the same model that had the same issue. Unfortunately this company has lost my loyalty.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: kathyr2424
Verified Purchase:Yes
I had used my K-Supreme daily for over a year when it stopped working. After trying to descale it numerous times unsuccessfully, I contacted Customer Support for help, who walked me through a few troubleshooting ideas to no avail. So, even though my warranty had expired two months earlier, and I couldn't locate my receipt, I was still offered a new coffee maker. Unbelievable. Thankfully I had registered the coffee maker when I bought it, which was how they could locate the specifics of my purchase.
After this positive experience, I am now a lifelong customer of Keurig.
After this positive experience, I am now a lifelong customer of Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lbrixey
Verified Purchase:Yes
My Kurig had stopped working and it was a k-Supreme Plus. I called the company and they were very professional and honored the warranty. They sent me a new one I would recommend this company to everyone.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nareen
Verified Purchase:Yes
I purchased a Keurig Supreme Plus Single Serve Coffee maker and it worked great! I don't even drink coffee!! But it was fantastic to have when friends visited. I didn't have it quite a year and all of a sudden it just stopped. All I did was contact Keurig and instantly a new one showed up at my door. Thus a great company backing their product. Hard to find now days. I would recommend a Keurig to all who are in the need for a great coffee pot!! Or for Tea or Hot Chocolate...
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Definitely need to have
Verified Purchase:Yes
Wow. Thank you guys so much for replacing my K- supreme. We are so excited. Your team was both understanding and caring of our Concerns definitely made us a lifelong remember Concerns definitely made us a lifelong customer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com