Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1 out of 5
1
4th time's a charm?
on August 27, 2022
Posted by: Just Jack
Verified Purchase:Yes
We just received our fourth Keurig and not one has lasted through the warranty period. I just don't understand how the brewer hasn't been recalled as we can't be the only ones.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Good customer service
on August 27, 2022
Posted by: Onecup girl
Verified Purchase:Yes
We bought this Keurig less than a year ago. It is a good coffee maker. Even though it lasted less than a year the warranty was in place and we got a new one very quickly. Good customer service but hopefully the new one will last longer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent coffee maker.
on August 27, 2022
Posted by: Rubberman
Verified Purchase:Yes
We've had several Keurigs and the company stands behind the product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love it!!
on August 28, 2022
Posted by: Vermont 46
Verified Purchase:Yes
We got this unit to replace the one the quit on us. We always love this unit it works great for us in the early morning. Just happy that Keurig replace the coffee maker without ant problems
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Thank You Keurig Customer Support for Replacement
on August 28, 2022
Posted by: Jay M
Verified Purchase:Yes
Keurig Customer Support was helping us troubleshoot our defective stopped working Keurig Brewer. They sent us a Warranty Replacement which is working very good. Thank You Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Understanding reps
on August 28, 2022
Posted by: billbillbillbill
Verified Purchase:Yes
I called expecting a hassle to fix my Keurig. Instead, I found helpful understanding people. They could not have been any nicer. They were a pleasure to work with and a good example for other customer service operations to follow.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig replacement
on August 28, 2022
Posted by: Charliew
Verified Purchase:Yes
I bought my Keurig in January and in August it stopped working. I registered it when I purchased so it was still under warranty. The return and replacement process was so east and I received my new Keurig in 3 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great service
on August 28, 2022
Posted by: Ducky 2
Verified Purchase:Yes
My 10 month old Keurig suddenly had no power. Keurig’s warranty department was a joy to work with and within a week I had my new Keurig replacement and was able to once again enjoy a great cup of coffee. Thank you Keurig for making the replacement process so easy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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