Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: TGPG
Verified Purchase:Yes
great coffee maker my wife loves it easy to use and operate
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Keurig ever
on June 23, 2021
Posted by: sfcloveshercoffee
I have had this brewer for about 2 months and I LOVE it. It is so attractive in design and hands down the best coffee I have ever brewed with a Keurig. I love that is says "enjoy" at the end of the brew. Maybe all Keurig's do this but I have never noticed. I don't typically hang around the brewer after my brew is complete....haha
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JO22
Verified Purchase:Yes
After my Keurig stopped working, I was sent a replacement. Their service was wonderful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LindaL
Verified Purchase:Yes
I am so happy with this coffee maker! It is just simply perfect! Added bonus? It’s BEAUTIFUL!!! So much beauty and power in a sleek design! Hands down….it’s much better than previous models. It makes my old one look HUGE and BULKY!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sheeling
Verified Purchase:Yes
Our Keurig stopped working when we inserted a k-cup and it did not puncture the seal and we could not get it to reset. Keurig sent us a brand new one and the shipping label to send the broken one back. They are the best and I would not buy another brand.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Works Great but Only A Limited Time
on June 22, 2021
Posted by: JesseR
I've had two of these die now, first one lasted a month, second one lasted a couple of months. Always starts the same, the liquid amounts get less and less, and eventually the part won't turn on anymore. We typically use twice a day, a couple of weekends a month we have company and it gets used 6-10 times those days. Still pretty light usage overall. Waste of money.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 23, 2021
This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Machine does not last even 6 months
on June 22, 2021
Posted by: niquestone
This model has some kind of defect where it doe not even last 6 months. For the price customers are paying for these machine it is very disappointing to know that they do not last even a year. With all of the complaints I am seeing regarding this same issue on this website, Youtube and other sites you would think they would resolve this issue before selling these again. And the customer is not allowed to change the model. Very disappointing.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 23, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Posted by: Yogi22
Verified Purchase:Yes
I bought this coffee make for my wife and it stop brewing. When I contacted the service desk. We did some step to resolve the issue with no success
I would recommend this to a friend!
Written by a customer while visiting keurig.com