Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Disgruntled user
Verified Purchase:Yes
I have now had three. The first two stopped working. Second one replaced warrantee
Says it it.. hope third one is. The charm
Says it it.. hope third one is. The charm
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Noname14
Verified Purchase:Yes
Purchased a new coffee maker and it quit working after several months. Coffee maker was replaced under warranty very quickly. Process was very easy.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Sarnicholas
Verified Purchase:Yes
My Keurig suddenly stopped working one day, wouldn’t turn on at all. I tried all the troubleshooting steps but nothing worked. I called to see what could be done and I got a fast response and a new one was sent to me. It arrived fast too! Very good customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mari sauce
Verified Purchase:Yes
I love how easy Keurig made it for me to order a brand new coffee machine after mine just completely stopped working and wouldn’t turn on after many attempts. Thank you!!
Written by a customer while visiting keurig.com
Posted by: Imakarategrandma
Verified Purchase:Yes
I was so thankful that they stood behind their products. The replacement came super fast .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ALOZ
Verified Purchase:Yes
So far the replacement machine is working. I hope that in a few months it continues to work, unlike the original machine that quit working.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Excellent coffee and excellent response to problem
on August 25, 2022
Posted by: Carole46
Verified Purchase:Yes
We had this Keurig for several months when it suddenly stopped working. I called Keurig customer service Wednesday afternoon and to my amazement a brand new replacement arrived Friday afternoon!! Thanks Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Szkeller
Verified Purchase:Yes
I have had two of these Keurig machines go bad, each at the 10-month point. Although this is not ideal, Keurig as a company has been wonderful to work with on fulfilling their warranty. It is greatly appreciated that Keurig stands behind its promises. The return staff have also been extremely helpful and easy to work with.
I would recommend this to a friend!
Written by a customer while visiting keurig.com