I bought my Keurig in January and in August it stopped working. I registered it when I purchased so it was still under warranty. The return and replacement process was so east and I received my new Keurig in 3 days.
My 10 month old Keurig suddenly had no power. Keurig’s warranty department was a joy to work with and within a week I had my new Keurig replacement and was able to once again enjoy a great cup of coffee. Thank you Keurig for making the replacement process so easy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Plastic smell
on August 29, 2022
Posted by: Lnett
Bought this a month ago, second machine, and I’ve been running water, vinegar, water through it for a month and still can’t get the plastic taste out.
I am so pleased with my Keurig. I loved my coffee maker and when it died my husband was mortified. I called Keurig and within 3 days I had a replacement coffee maker. I have a 1 cup Keurig that we use when traveling so it saved the day but the service I received was spectacular.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Very prompt replacement
on August 30, 2022
Posted by: Papergirl16
I received my replacement brewer very promptly, in a matter of a week, however I have had it a little more than a month and it has quit working already, very sad to even write this review. Not sure what the replacement is on a replacement brewer.
A customer service representative was outstanding and walked me through the replacement process it was quick easy and I had my new Keurig within three days
My Keurig broke within the warranty period. It was quickly replaced with a new one. Great customer service. The only complaint I have is that cup sizes differ every time.