Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Excellent coffee and excellent response to problem
on August 25, 2022
Posted by: Carole46
Verified Purchase:Yes
We had this Keurig for several months when it suddenly stopped working. I called Keurig customer service Wednesday afternoon and to my amazement a brand new replacement arrived Friday afternoon!! Thanks Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Wonderful Warranty Service
on August 25, 2022
Posted by: Szkeller
Verified Purchase:Yes
I have had two of these Keurig machines go bad, each at the 10-month point. Although this is not ideal, Keurig as a company has been wonderful to work with on fulfilling their warranty. It is greatly appreciated that Keurig stands behind its promises. The return staff have also been extremely helpful and easy to work with.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
What’s Not To Love!
on August 25, 2022
Posted by: Kathy Ann
Verified Purchase:Yes
This our second machine and it is even better than our first one. It is easier to use than our old one in two ways. The reservoir is on the side for convenient access. Lifting the handle turns the machine on and you can program the strength and temperature preferences for more than one person. Little improvements like that make me happy!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty Replacement
on August 26, 2022
Posted by: Snickers
Verified Purchase:Yes
We called regarding power problem with our current K-Supreme. The person walked us through sending the right info to them and they sent a replacement in less than a week!! So easy!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great coffee maker for a great cup of coffee
on August 26, 2022
Posted by: Adam44
Verified Purchase:Yes
Excellent coffee maker with multi stream technology
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Strength, temperature and cup size control s’
on August 26, 2022
Posted by: Brenda830
Verified Purchase:Yes
My brother gave it to us for Christmas. When there was an electrical problem, Keurig replaced it with a new one as it was still in warranty. We received it the next day!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service
on August 26, 2022
Posted by: Lana G
Verified Purchase:Yes
I’ve been using the Keurig system for many years. I bought the supreme and after one year it stopped working. When I called customer service, with no questions asked, they sent a replacement unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Replacement Unit
on August 26, 2022
Posted by: TL Crow
Verified Purchase:Yes
I submitted an email just yesterday explaining the issues the new unit I received on Aug 17th. Has !!!! I have to unplug every night as it hummmmms !!!! In the morning I plug up & unplug 3 or 4 times before it will accept my decision!!!! 10oz May give me 3 ozs. 4 oz overfills the cup!!! I requested an exchange of the level up!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
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