Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
Thank you for being a stand up company and replacing faulty products. However this is my third one in less then a year. So if this one doesn’t work out I do not think I will bother with another one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: nonicknameforme
Verified Purchase:Yes
My previous Keurig went into the descale mode (no matter how many times I descaled it). Also it was not making the requested ounces of coffee. I called for a warranty and they replaced my unit within 3 days. So far so good.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Abby25
Verified Purchase:Yes
I love this single serve Keurig. I use it every day.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cheeks 61
Verified Purchase:Yes
We had a problem with our coffeemaker not working correctly. We called and spoke with a person in the warranty department, and was very pleased with the response we got from the company. The coffee maker was not brewing in the manner we were use to. The gentleman had us do several test in the operation of it and concluded that we get a new one in replace of the one we had. We own one already for our Florida residence but wanted one for our home in Ohio. We love the coffee maker, it has a variety of choices for brewing coffee. We highly recommend the L=Supreme plus single serve coffee maker. Thank you for handling our concern in the manner you did!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mikeo275
Verified Purchase:Yes
Loving this new, to us, coffee maker. Very nice clean look and compact. Multiple cup size selections are an added attraction.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 26, 2022
Thank you so much for reviewing your K-Supreme Plus coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Dawn360
Verified Purchase:Yes
I love, love, love this Keurig model. I was heartbroken when the machine just "died" during descaling less than one year after purchase. Turns out it was the thermal switch. In a matter of one call and two emails, a new one was on its way to me that day. THAT'S customer service. Thanks Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LaNegra182
Verified Purchase:Yes
You have to descale the unit. Since I just received it I have not had to descale it. But I will certainly let you know when I get there and what happens.
Written by a customer while visiting keurig.com
Posted by: Wildbaby
Verified Purchase:Yes
I really love this coffee maker and I am hopeful that it will perform longer than my previous one. I am grateful to Keurig that they offered a replacement because this coffee maker is so user friendly and brews a great cup of coffee. Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com