We upgraded from a keurig we’d had for awhile last November to this one. Left for Florida and came home in April. Machine worked great for couple weeks and then just stopped. After many weeks of dealing with customer service they sent us a new one. This one lasted about a month and then today after making 2 cups of coffee it just stopped working. After many many years of using Keurigs this may be our last one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 6, 2021
Let's get you some help with this. Please call 866-901-2739, Customer Care will be more than happy to assist!
I bought this abt 8 months ago, I love the k-supreme but one it just stopped on I waited a day or two tried it again same called the customer service line within 2 weeks they sent me a brand new one I was so happy and it works like a charm.