Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: LaNegra182
Verified Purchase:Yes
You have to descale the unit. Since I just received it I have not had to descale it. But I will certainly let you know when I get there and what happens.
Written by a customer while visiting keurig.com
Posted by: Wildbaby
Verified Purchase:Yes
I really love this coffee maker and I am hopeful that it will perform longer than my previous one. I am grateful to Keurig that they offered a replacement because this coffee maker is so user friendly and brews a great cup of coffee. Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Java jazz
Verified Purchase:Yes
Excellent brewer. Reservoir holds enough water for several cups. Individual preferences include size, strength, and temperature.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love the removable water reservoir and it's amount
on August 18, 2022
Posted by: Linda Edgerly
Verified Purchase:Yes
We got this brewer for our RV. We have tried it and it works great
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 26, 2022
We are glad to hear you are loving your K-Supreme Plus coffee maker! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
5
Fast replacement of Coffee Maker under Warranty!
on August 18, 2022
Posted by: Metty
Verified Purchase:Yes
Coffee Maker did not turn on. I called the Keurig number and went through a few Trouble Shooting steps with the representative who then gave me directions for receiving a replacement. Directions were also sent to my email. Super simple ! Just need to give four pieces of information. I did it online in less than 15 minutes.
The next day, an email came asking about my receipt.
I responded. The next day a representative informed me that she was authorizing the replacement Coffee Maker tk be shipped out.
BOOM! The next day I found the new Coffee Maker at my front door! Amazing! I expected to wait several days!
Actually. I was so impressed with the whole replacement process I was hoping a representative would call to ask about the service. I wanted to let the company know that its customer service is quite impressive. I have never experienced such ‘‘turn around’ action. Very professional, knowledgeable , kind people represent this company . Outstanding!
The next day, an email came asking about my receipt.
I responded. The next day a representative informed me that she was authorizing the replacement Coffee Maker tk be shipped out.
BOOM! The next day I found the new Coffee Maker at my front door! Amazing! I expected to wait several days!
Actually. I was so impressed with the whole replacement process I was hoping a representative would call to ask about the service. I wanted to let the company know that its customer service is quite impressive. I have never experienced such ‘‘turn around’ action. Very professional, knowledgeable , kind people represent this company . Outstanding!
Written by a customer while visiting keurig.com
Posted by: Caliope
Verified Purchase:Yes
We have had several Keurig coffee makers. Particularly like this one for it’s smaller size, but able to make multiple cups without filling the water reservoir every time.
One and only issue is “splatter”. For some reason there seems to be more coded splatter on the counter with this model than envy other that we’ve had.
One and only issue is “splatter”. For some reason there seems to be more coded splatter on the counter with this model than envy other that we’ve had.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Completely dead already!
on August 18, 2022
Posted by: Clucky
Worked an hour ago. Now completely and utterly dead. My last Keurig lasted a few years. This one just over a year. I have tried everything from unplugging and replugging, checking power supply, etc. and it is totally unresponsive. Power light is out and pushing buttons does nothing. The one thing I have always hated since the day I purchased it is that it SPLASHES like crazy. Coffee everywhere up to 3 feet away.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 31, 2022
Have you tried reaching out to our Consumer Care team regarding your K-Supreme Plus coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Written by a customer while visiting keurig.com
Posted by: meg100
Verified Purchase:Yes
My original stopped working had a new machine in 3 days. Customer Service was awesome
I would recommend this to a friend!
Written by a customer while visiting keurig.com