Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
On my third
on July 5, 2021
Posted by: Susi one
I am on my third one . It’s just doesn’t work anymore in less then 5 months . Got replacement each time with some problems. Definitely not buying it again
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , July 14, 2021
Hi Susi, thank you for your review and feedback. We're sorry to hear that you're disappointed in the purchase of your Coffee Maker. That’s certainly not the experience we want you to have. We would love to find a resolution that suits your needs. If you are willing to give us another chance to assist you, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST. and can be reached at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: LC coffer
Verified Purchase:Yes
so much nicer than my previous Keurig coffeemaker K600 w/wifi.
This machine is better in size which doesnt take up alot counter space, & easier to use. Just wish it came in the Sandstone color,
This machine is better in size which doesnt take up alot counter space, & easier to use. Just wish it came in the Sandstone color,
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Success
on July 5, 2021
Posted by: Momoq
I've been brewing some of the best cups of coffee since I've had the K Supreme plus. Even my husband and daughter notice the difference. Not too many coffee makers offer 4 oz to 12 oz cups which helps for a good strong cup or iced coffee. To top it
off, you can save your brews: Some for iced coffee, some for latte etc. I am even getting spoiled by having my pods shipped automatically . Great features Keurig...Thank you.
off, you can save your brews: Some for iced coffee, some for latte etc. I am even getting spoiled by having my pods shipped automatically . Great features Keurig...Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Perplexed
Verified Purchase:Yes
I don’t like to leave a negative review for kuerig because the company is very accommodating. But this model has just up and stopped working only a couple of months. Each of three times they replaced it for us.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: JeffH
Verified Purchase:Yes
The warranty replacement process was very simple and straightforward
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Farmerb1
Verified Purchase:Yes
I bought my K Supreme late last year and it developed a problem and was replaced with a new product right away
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Doesn't work very long
on July 3, 2021
Posted by: need coffee now
I have had this coffee maker three months, making 3 cups of coffee per day and today it quit. Customer service was very friendly and is shipping a new one to me, but from the other reviews I read, several customers are on their 2nd and 3rd coffee makers. The older models lasted so much longer. I love the new feature of this one, not having to wait for the water to heat, but I would settle for one that works.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 12, 2021
We know how important your brew can be. Thanks for giving us a chance to turn your experience around.
Written by a customer while visiting keurig.com
Posted by: mcg1533
Verified Purchase:Yes
My 6 month old machine stopped working while I was “descaling” it. The Keurig rep walked me through the trouble shooting steps to no avail. A replacement was sent promptly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com