We love our Keurig machine. One day it stopped working unexpectedly. I called Keurig and they were great. Sent a replacement machine within the week Great customer service!!
The multi stream brew system makes this the best cup of coffee ever. However we are now on our 4th replacement brewer....with that being said Keurig always replaces brewer just wish it was more prompt as going without coffee is a bummer and our old Keurig brewer does not compare in taste.
The K-supreme is an ok coffee maker it's not really a great coffee maker and definitely not worth the price. My biggest gripe is it feels cheap. The light weight plastic and flimsy construction doesn't inspire a sense of quality. Another thing I don't like is it splatters coffee all over the counter. Buy a less expensive model and you'll get just as good of a cup of coffee and save some money.
This stopped working 5 mos after purchase. We LOVED the machine and used it everyday. The warranty process was easy and we were so happy to receive a new machine!!!