Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Great customer service
on August 9, 2022
Posted by: Danimike
Verified Purchase:Yes
We had an issue with our Keurig brewer which was approximately 6 months old. Contacted customer service and they walked us through the process and had a new brewer to us within a few days!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Warranty Replacement
on August 9, 2022
Posted by: Meaz
Verified Purchase:Yes
My only disappointment with this was that Keurigs customer support was very unhelpful with clear directions on what pictures and notes were needed in order to get a replacement unit for the machine that would not come out of the Descaling mode. They did send the replacement, but it was certainly a frustrating experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Best Customer Service
on August 9, 2022
Posted by: Susie 12345
Verified Purchase:Yes
I recently could not get the descale light to turn off on my Keurig K Supreme Plus. Unfortunately, I followed someone's advice on YouTube and ended-up shorting out my Keurig. I explained this to the Keurig Customer Service representative and without question he sent me a new Keurig. Because I had registered my Keurig when it was new, and had saved my receipt, the process was a breeze. I could not be happier !!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great
on August 9, 2022
Posted by: laural317
Not sure if this is the exact model I recently purchased, but similar. Love my keurig! The only thing I don't like about thr newer model is the reusable k cup that allows you to brew your own coffee. The older models allowed for easy to use pods but this one is a whole separate cartridge and it's not the easiest to fill/clean.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great Coffee
on August 9, 2022
Posted by: Lynn99
Verified Purchase:Yes
I received this coffee maker a month ago and would be lost without it. Makes great coffee every time, consistently.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Such a pleasant experience.
on August 9, 2022
Posted by: Killer Keith
Verified Purchase:Yes
Our office Keurig that was still under warrantee stopped working on a Thursday. I called and by Monday we had a new machine shipped to us. The whole office is a Keurig fan for life.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love all the personal features
on August 9, 2022
Posted by: Annee1008
Verified Purchase:Yes
Can’t live without this beacause of the huge water reservoir.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Problem solved with ease
on August 10, 2022
Posted by: Karanmh
Verified Purchase:Yes
Purchased machine in January 2022 and in July, it no longer worked. Contacted Kuerig customer service. After explaining what happened and testing machine, a no charge replacement was the solution since the machine was still under warranty. Thanks Keurig for minimizing my morning coffee experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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